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No sound on a compaq presario 700 (Xp Pro)

striker18 asked
Last Modified: 2012-06-27
(( Compaq presario 700 notebook  ))
I was having problems with windows xp home edition so I decided to load XP Pro. When I finish installing xp pro everything looked it  normal but when I tried to play a music cd or a mp3 file it would'nt output sound. The driver seems to be working and everything seems normal like if it was playing a song without volume but just no sound comming out. Can somebody please help me, I really need sound soon for a presentation.
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Top Expert 2004

do  you have the sound set for digital or analog?
check the properties of your sound card
Top Expert 2004

you of course loaded the latest greatest drivers for the card?

You might even consider uninstalling the driver and letting XP Pro reinstalling it.

Control Panel>Performance and Maintenance>System>Hardware tab>Then Device Manager

Find the soundcard then unistall the old driver...you might even consider some of the Service Packs that Microsoft has out for Pro as they are different than those for Home.  

Let us know if any of this helps,

Top Expert 2012

Check the sound volume control or mixer to see if you have "mute" checked on.  Uncheck it if it is.

Yep, Reinstalling device drivers might certainly do it, also the whole digital/analog and mute issues. Don't want to repeat all that was said.

Also you can try installing Directx9b : www.microsoft.com/directx
As this can be the source of much video/audio problems in windows xp.

Hope that helps


TRy to check the settings of the sound by going into control panel or else try to reinstall the sound drivers

if possible you can download the latest drivers from following sites:


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