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Jam In 8150N

gearypa
gearypa asked
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Last Modified: 2013-12-15
Hi
I have a HP 8150n printer which is jamming constantly. It tells me to open left door and remove any paper. I did that and there was nothing in there. I can not find any paper jammed anywhere in the machine.
Would anyone have any ideas what to do.
Thanks
Patrick Geary
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Luc FrankenEMEA Server Engineer
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Commented:
Hi gearypa,

Have you checked all sensors to see if they're clean, I thought with this priter they're all optical sensors.

Greetings,

LucF
EMEA Server Engineer
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Commented:
This one is on us!
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Commented:
tried getting at the sensors in the right hand door,underneath tray 1, but still no luck. Used a sheet of paper to push thru but not sure where the sensor is exactly???

Patrick
Luc FrankenEMEA Server Engineer
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Commented:
As far as I know the sensor is near the back of the printer there. You may have to unscrew some things to get access to those.
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