Solved

Burning DVDs crashes my computer

Posted on 2004-03-20
10
143 Views
Last Modified: 2010-04-13
Their has been a couple of times when I'm burning a DVD with DVD Xpress that I get the following memory dump errors:

***stop:0x000000d1(0x7e87e409,0x00000002,0x00000000,0x7e87e409)driver_irql_not_less_or_equal
beginning dump of physical memory
physical memory dump complete.contact your system
admin.or tech.support group.  
-------------------------------------------------------(3rd
time)0x0000001e(0xc000005,0x8049237,0x00000000,0x00630117)kmode_exception_not_handled.
***address 80492e37 base at 80400000,date
stamp3ee6c002-ntoskrnl.exe    

This even happens on other burning programs such as Nero, EZ CD Creator, and others. I look it up under Technet and all it tells me is to update to the latest service pack and hot fixes , which I already did. What should I do next?
0
Comment
Question by:Albert1809
  • 5
  • 2
  • 2
  • +1
10 Comments
 
LVL 32

Accepted Solution

by:
LucF earned 500 total points
ID: 10641185
Hi Albert1809,

Both error messages could indicate bad RAM.
Test your ram: http://www.memtest86.com
If that doesn't show errors doesn't mean your memmory is good, the only way to test that is to replace it with known good memmory.

Greetings,

LucF
0
 
LVL 32

Expert Comment

by:LucF
ID: 10641192
More information about these error codes:

0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
http://www.aumha.org/win5/kbestop.php#0x1e

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
http://www.aumha.org/win5/kbestop.php#0xd1
0
 
LVL 1

Author Comment

by:Albert1809
ID: 10641207
Thankx, I'll get it a try soon. Can  you tell me were i can get documented info on these types of messages for future reference.
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 32

Expert Comment

by:LucF
ID: 10641239
http://www.aumha.org/win5/kbestop.htm has about all stop messages listed and possible solutions.
0
 
LVL 40

Expert Comment

by:Fatal_Exception
ID: 10641309
LucF's link is the best for these errors, but here is another link if you want to bookmark it...

http://www.hiteksoftware.com/mize/Knowledge/articles/049.htm
0
 
LVL 19

Expert Comment

by:Zaheer Iqbal
ID: 10647719
Plz post event veiwer errors related above..
0
 
LVL 19

Expert Comment

by:Zaheer Iqbal
ID: 10647727
Plz post spec of pc too..
0
 
LVL 32

Expert Comment

by:LucF
ID: 11276657
So your RAM was bad?

LucF
0
 
LVL 40

Expert Comment

by:Fatal_Exception
ID: 11278268
:)  good call LucF..!!
0
 
LVL 32

Expert Comment

by:LucF
ID: 11278287
:)
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 2003 Terminal Server licenses 3 359
Win 2000 Pro - RDP Connection 2008 R2 Terminal Service 4 538
Windows 2000 Print Server 2 1,052
VBScript not processed at Windows 8.1 logon 2 8,009
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
ConnectWise and their customers need to ensure critical alerts automatically reach the right person at the right time. MSP superheros efficiently respond to these alerts key is providing automatic, intelligent alerting that generates a complete audi…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question