[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 152
  • Last Modified:

Burning DVDs crashes my computer

Their has been a couple of times when I'm burning a DVD with DVD Xpress that I get the following memory dump errors:

***stop:0x000000d1(0x7e87e409,0x00000002,0x00000000,0x7e87e409)driver_irql_not_less_or_equal
beginning dump of physical memory
physical memory dump complete.contact your system
admin.or tech.support group.  
-------------------------------------------------------(3rd
time)0x0000001e(0xc000005,0x8049237,0x00000000,0x00630117)kmode_exception_not_handled.
***address 80492e37 base at 80400000,date
stamp3ee6c002-ntoskrnl.exe    

This even happens on other burning programs such as Nero, EZ CD Creator, and others. I look it up under Technet and all it tells me is to update to the latest service pack and hot fixes , which I already did. What should I do next?
0
Albert1809
Asked:
Albert1809
  • 5
  • 2
  • 2
  • +1
1 Solution
 
LucFCommented:
Hi Albert1809,

Both error messages could indicate bad RAM.
Test your ram: http://www.memtest86.com
If that doesn't show errors doesn't mean your memmory is good, the only way to test that is to replace it with known good memmory.

Greetings,

LucF
0
 
LucFCommented:
More information about these error codes:

0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
http://www.aumha.org/win5/kbestop.php#0x1e

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
http://www.aumha.org/win5/kbestop.php#0xd1
0
 
Albert1809Author Commented:
Thankx, I'll get it a try soon. Can  you tell me were i can get documented info on these types of messages for future reference.
0
Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

 
LucFCommented:
http://www.aumha.org/win5/kbestop.htm has about all stop messages listed and possible solutions.
0
 
Fatal_ExceptionCommented:
LucF's link is the best for these errors, but here is another link if you want to bookmark it...

http://www.hiteksoftware.com/mize/Knowledge/articles/049.htm
0
 
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Plz post event veiwer errors related above..
0
 
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Plz post spec of pc too..
0
 
LucFCommented:
So your RAM was bad?

LucF
0
 
Fatal_ExceptionCommented:
:)  good call LucF..!!
0
 
LucFCommented:
:)
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now