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  • Status: Solved
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WinXP does not recognize Receiver for USB Cordless Mouse for Notebooks

I have tried everything, and I am unable to install the subject mouse. WinXP Pro SP1 does not show that it recoginzes the receiver when I plug it into the Notebook USB port.
When I plug the same receiver into another computer, the OS (W2K Pro) immediately says "New hardware found"

My environment:
Notebook: HP Omnitbook 4150B
OS: Windows XP Pro SP1
Mouse: Cordless Optical Mouse for Notebooks (USB) M/N: M-RAA93  

I have searched both Logitech and Microsoft without avail.

Any ideas?
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apollois
Asked:
apollois
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2 Solutions
 
CallandorCommented:
Make sure legacy USB support is enabled in the BIOS.

Try another USB port.

If all else fails, a PCI USB card isn't that expensive:
http://www.newegg.com/app/ViewProductDesc.asp?description=15-102-008&depa=0
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slink9Commented:
Can you plug anything else into the same usb port?  Maybe it is bad.
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CallandorCommented:
Also have you tried another USB device in the same port?

Other USB troubleshooting ideas:
http://www.usbman.com/Troubleshooter%20General.htm
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slink9Commented:
Callandor - slow typing tonight?
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CallandorCommented:
LOL - I was going as fast as I could with both my two fingers.
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apolloisAuthor Commented:
Well, guys,

I had previously verified that I could install another USB device.  But I thought I'd try it again.  When I opened my little box of laptop goodies, I discovered a 4-in USB extension cable.  So, I plugged that into my laptop, and then the mouse receiverin to the cable, and behold!  It worked!

For some reason the receiver was not physically connecting properly when plugged directly into my laptop USB port.

Thanks for the extremely fast response though.  But to be fair I guess I have to ask for a cancellation of this question.  Not sure what to do now that there are unlimited points with the premium service.

Suggestions?
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slink9Commented:
Yes, split the points between myself and Callandor.  We questioned the USB port, you changed the config and it worked.  Although not dead-on, we led you to the proper solution.
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apolloisAuthor Commented:
OK, you guys were fast, and made helpful suggestions -- so I'll split it.
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CallandorCommented:
Sounds right to me.  Trying another device would have led to the discovery that the port was ok, but the original connection was not.
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