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Terminal Server client not able to connect

Posted on 2004-03-21
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Last Modified: 2010-03-18
I'm unable to connect to are terminal server for a remote location.  They connect through a private line into a cisco 2600.  I've been told that It's probably port 3389 is not configured correctly.  I'm able to connect from my home through are public router.  How do I view the port status on the 2600?  How do I correctly configure it to allow incoming connections?
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Question by:Collin_Hansen
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jamesreddy earned 250 total points
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In all likelyhood, it is a firewall issue, not a router issue.  Providing you have access to the router and/or firewall, you need to telnet to the router/firewall address.  You type in your password, then type "enable", then type the enable password, then type "sh config".  That will show you a list of the ports/IP addresses that are permitted in and out of your network.  If you do not see your port listed, you can add it.  The way you would add it depends on whether or not your configuration uses access lists or conduit statements.  But basically, all you have to do is view a command that is allowing a particular port or ip address through and duplicate the command replacing the addresses/ports with yours.  Once you do that, type "write mem", and that should allow you access.

Routers and firewalls are pretty complex if you don't know what you're doing.  Be careful if you attempt to do this.

James
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