Setup Code SU0507

Posted on 2004-03-21
Last Modified: 2013-12-06
This is a Compaq Armada 1592DT notebook running Windows 95. The other day I installed a new program and then the system didn't shut down properly.  At the time, my friend said don't worry I'll scandisk it later.  However now it won't start up except into safe mode.

I found the cab files in drive C and tried setup. That bombed out - I rebooted from a FDD and tried setup again.  It gets to the point where it is gather info about the devices and then throws back an error and refuses to continue - message is Setup Code SU0507. So what does this error code mean? O what should I do next?

Question by:JillC
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Assisted Solution

paulalves earned 125 total points
ID: 10647493
You will have to remove the offending files from your computer,

for example I had a problem with Disk Image 7 and windows xp.  It installed fine, but upon reboot all I got was a blue screen with an error message mentioning a .sys file

Once I found the particular .sys file I deleted it and rebooted. System worked fine. Then once I had desktop again, I simply removed the offensive software (Disk Image)

For future reference, I recommend installing only one peice of software a day.  If you happen to use windows xp, do a "system restore point" before installing that software, and you can always roll back drivers to before you installed it.

LVL 13

Accepted Solution

oldgreyguy earned 125 total points
ID: 10653108

Expert Comment

ID: 10677411
That's all I was able to find as well.


Author Comment

ID: 10683490
Neither of these answers were particularly helpful, however I've award points in order to close the question. The notebook has been sent back to head office 2000 miles away for them to sort out.

Thanks anyway.

Expert Comment

ID: 10685067
no prob.

In future set System Restore points.  From safe mode, you can restore back to a previous system state.  Easiest way to recover from failed software/drivers

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