troubleshooting Question

outlook 2003 order for sending mail

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ausadmin asked on
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Hi All

 

I’ve got an email problem that’s making me crazy.  My role’s primarily product support for our software but I get to be sysadmin anytime anything’s broken
 ;-)  

 

We’re all on outlook 2003 now.  We pop our mail from head office and also have a local exchange account for internal mail and product testing.  I’ve got the zeacom pop accounts set as the default send account.  When I try and send mail locally I get a bounce:

 
Your message

 To:      gordon@mel.aus.local

  Subject: testing reply-to with internal mail

  Sent:    Mon, 22 Mar 2004 19:06:34 +1200

 did not reach the following recipient(s):

 
gordon@mel.aus.local on Mon, 22 Mar 2004 18:58:10 +1200

    The destination server for this recipient could not be found in Domain Name Service (DNS).  Please verify the email address and retry.

If that fails, contact your administrator.

    <gauntlet2.zeacom.net #5.4.0>

 

Now I have a contact with Gordon as the Zeacom and the local address ie. Gordon.bare@zeacom.com for external and Gordon.bare@mel.aus.local for internal.  

The primary smtp address is Gordon.bare@mel.aus.local

If you choose the account as exchange server from the drop-down it goes.  

But if you leave it with the default send of Zeacom.com it tries to send it externally even though it cheerfully resolved the internal address.  

 There are no apparent errors in the exchange server event logs.  Help would be much appreciated - we've got a new boss and my job could be on the line over this amazingly enough.
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