I’ve got an email problem that’s making me crazy. My role’s primarily product support for our software but I get to be sysadmin anytime anything’s broken
We’re all on outlook 2003 now. We pop our mail from head office and also have a local exchange account for internal mail and product testing. I’ve got the zeacom pop accounts set as the default send account. When I try and send mail locally I get a bounce:
Subject: testing reply-to with internal mail
Sent: Mon, 22 Mar 2004 19:06:34 +1200
did not reach the following recipient(s):
email@example.com on Mon, 22 Mar 2004 18:58:10 +1200
The destination server for this recipient could not be found in Domain Name Service (DNS). Please verify the email address and retry.
If that fails, contact your administrator.
Now I have a contact with Gordon as the Zeacom and the local address ie. Gordon.firstname.lastname@example.org for external and Gordon.email@example.com for internal.
The primary smtp address is Gordon.firstname.lastname@example.org
If you choose the account as exchange server from the drop-down it goes.
But if you leave it with the default send of Zeacom.com it tries to send it externally even though it cheerfully resolved the internal address.
There are no apparent errors in the exchange server event logs. Help would be much appreciated - we've got a new boss and my job could be on the line over this amazingly enough.