troubleshooting Question

outlookXP downloads attachment just to view message in preview pane

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ChuckNorris2 asked on
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we have some offices that connect over a wan to our exchange server.
if there is a couple meg attachment, it seems outlook downloads the attachment before you can even view the message in the preview pane

if a message is large due to file attachments and you move the selection bar to that message in outlook preview is a delay in previewing the message. It appears that outlook is downloading the attachment before displaying the body of the message. User perception is that their pc is locked up.

is there a way I can tell outlook to not download the attachment unless the user tryies to open the attachment?
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