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XP WorkGroup Network Shared Printer Woes

Posted on 2004-03-22
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Last Modified: 2010-03-18
I have two machines, both running Windows XP Professional. Each is connected through a D-Link Router and able to surf the net. I added them to the same workgroup and each computer shows up on the others 'Network Places/Microsoft Windows Network/VT-Internal'. One computer has a printer that i have set up as shared but when i go to the second one and try to add a network printer it does not find it.

Also, when i go to 'Network Places/Microsoft Windows Network/VT-Internal' on the computer with the printer and click on the 2nd comp i get the error 'user \\Kristine cannot be found on the network'.

When i try the same thing from computer two i get the error 'You are not authorized to access \\office ....'.

I am completely stumped, i do this in a win2k environment daily with no problems so i am guessing it is a wnXP issue.

Thanks for any help!
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Question by:Halon
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11 Comments
 
LVL 67

Accepted Solution

by:
sirbounty earned 125 total points
ID: 10649065
Try this:

Disable all firewalls for testing.  This includes Zone Alarm, Norton Internet Security, etc.
    Including XP's ICF...
    From Control Panel, open Network Connections.
    Right-click Local Area Network from Control Panel's Network Connections and choose Properties
    Click the Advanced tab and deselect (remove the checkbox from) "Protect my computer..."
    Click OK and close out of Network Connections & Control Panel

Enable NetBIOS over TCP/IP:
    XP utilizes DNS for communication by default.  To enable the systems to communicate via NetBIOS,
    proceed as above to enter Network Connections.
    Right-click your Local Area Connection and click Properties
    Scroll down in "This connection uses the following items:" to find Internet Protocol (TCP/IP)
    Select it (highlight it) and click properties
    Click the Advanced button on the General tab.
    Click the WINS tab.
    Under NetBIOS setting heading
     Click Enable NetBIOS over TCP/IP
    Click OK, OK, OK and close out of Network Connections & Control Panel

Disable Simple File Sharing:
    Right-click the Start button and click Explore
    Click Tools then Click Folder Options
    Click the View tab
    At the bottom of the Advanced Settings list, deselect (remove the checkbox from):
     "Use simple file sharing (Recommended)"
    Click OK

Let Everyone's permissions apply to anonymous users as well:
     Click Start
     Click Run
     In the Open box type SECPOL.MSC /S <ENTER>
     Navigate to Local Policies/Security Options.
     Double click "Network Access:Let Everyone permissions apply to anonymous users"
     Click Enabled and click OK
     http://support.microsoft.com/?scid=kb;en-us;318030

0
 

Author Comment

by:Halon
ID: 10650467
I still can't get the two machines to talk to each other. Tried all of the settings you gave.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10650607
Can you run this from both machines and post the results?

Start->Run->CMD <enter>

From the command prompt that opens, type:

 IPCONFIG /ALL > C:\IP.TXT

Post IP.TXT here...thanx.
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Author Comment

by:Halon
ID: 10650671
hmmm ... it says unrecognizable command. Does the file have to exist? Why am i asking, lemme check
0
 

Author Comment

by:Halon
ID: 10650691
sorry, typed wrong.
Here is the first machine



Windows IP Configuration



        Host Name . . . . . . . . . . . . : KRISTINE

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : cg.shawcable.net

        Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Controller

        Physical Address. . . . . . . . . : 00-40-CA-6C-57-1F

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.101

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

        Lease Obtained. . . . . . . . . . : March 22, 2004 9:20:02 AM

        Lease Expires . . . . . . . . . . : March 29, 2004 9:20:02 AM

0
 

Author Comment

by:Halon
ID: 10650712
And here is the second one



Windows IP Configuration



        Host Name . . . . . . . . . . . . : office

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Broadcast

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : cg.shawcable.net

        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-40-2B-36-DA-77

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

        Lease Obtained. . . . . . . . . . : March 22, 2004 8:46:11 AM

        Lease Expires . . . . . . . . . . : March 29, 2004 8:46:11 AM

0
 

Author Comment

by:Halon
ID: 10650747
They are using a D-Link DI-774 wireless modem. But the two systems are cabled in to the router
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10653325
Now, try this: (from "office") - (post the results from each line please)...
Start->Run->CMD
 PING 127.0.0.1
  (should have Reply from 127.0.0.1 - listed four times)
 PING 192.168.0.100
  (should have Reply from 192.168.0.100)
 PING 192.168.0.101
 (should have Reply from 192.168.0.101)
 PING KRISTINE
 (should have Reply from 192.168.0.101)

If all four of the above attempts work, then proceed as follows.  If all but the last one work, substitute 192.168.1.101 for KRISTINE

 NET USE LPT1: \\KRISTINE\[PrinterName]

Post back with the results...
0
 

Author Comment

by:Halon
ID: 10658966
From the Kristine computer i cannot ping anything but 127.0.0.1 and 192.168.0.101 (kristine). Everything else times out.

I am pinging from Kristine as Office holds the shared printer we want to use.
0
 

Author Comment

by:Halon
ID: 10662170
I actually added the nwlink/netbios protocol to the Kristine computer and the printer was added fine. Sorry for the newbie type question, should have checked that first. Heres the points sirbounty as you have given me great material for troubleshooting down the road.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10662220
Glad to have helped...(I was just about to answer your last post -lol).
No need to apologize for any questions...all are worthy of asking. :D
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