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New mail in Lotus Notes, will not move to inbox.

technec
technec asked
on
Medium Priority
507 Views
Last Modified: 2013-12-18
New email will not go to inbox, it stays in ALL Documents.  Auto refresh is selected in User preferences.  Any idea as to why it will not go to inbox, it use to, then just stopped?
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Commented:
Will try...thank you.
Rather delete all $inbox views and refresh the design.

~Hemanth

Commented:
HemanthaKumar,

What, you want him to lose the folder contents?
Refresh deisgn should work.

Still the problem persists, then replace the design and compact
I forgot to mention to backup the data in a temporary folder and then move it whenthe inbox issue is solved

Commented:
Hemantha,

By backu, you meant a replica backup?
Another folder in same database to retain inbox data structure
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