New mail in Lotus Notes, will not move to inbox.

Posted on 2004-03-22
Last Modified: 2013-12-18
New email will not go to inbox, it stays in ALL Documents.  Auto refresh is selected in User preferences.  Any idea as to why it will not go to inbox, it use to, then just stopped?
Question by:technec
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 31

Accepted Solution

qwaletee earned 125 total points
ID: 10649081
Check if the design includes two inboxes.  The "hidden" name of the inbox is ($Inbox) -- with parentheses.  You can see this by opening the folder list in Designer, or checking the list of views/folders in the log.nsf Database Sizes view.

You can also see this by pressing control-shift while clicking the database open.  Hidden views will show if you do this, and if you see one named ($Inbox), it is a duplicate.  Merge it into the main one, and delete the extra.

Author Comment

ID: 10649097
Will try...thank you.
LVL 24

Expert Comment

ID: 10649118
Rather delete all $inbox views and refresh the design.

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 31

Expert Comment

ID: 10653399

What, you want him to lose the folder contents?
LVL 19

Expert Comment

ID: 10655059
Refresh deisgn should work.

Still the problem persists, then replace the design and compact
LVL 24

Expert Comment

ID: 10658444
I forgot to mention to backup the data in a temporary folder and then move it whenthe inbox issue is solved
LVL 31

Expert Comment

ID: 10662932

By backu, you meant a replica backup?
LVL 24

Expert Comment

ID: 10668243
Another folder in same database to retain inbox data structure

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question