Solved

HP 2100 not printing correctly.

Posted on 2004-03-22
5
536 Views
Last Modified: 2013-12-15
I have a HP 2100 being shared on a Novel Network. There are only three users using this printer and it works fine for two of them. The third user tried printing a large .tif that was placed into word. It woul dnot print at all. After that he could not print at all on the Hp 2100 or the HP Laserjet 4 Plus also on the network. He was getting:

PCL XL error
Subsystem: KERNAL
Error: illegalTag
Operator: 0x1b
Position 13244

I reverted back to the HP LaserJet 2100 Series PCL 5e driver. All seems to work fine until I go to print a test page, email or a .doc over 1 page long. The printer only spits out he first 8 lines of the doc and 6 lines of the email and the test page only has half of the windows logo on it. Printing very short things like "this is a test" works fine. Now the printer won't print on the 4 plus either. Any help would be great!

Running:
Win 98
Novel Network
The printer is going though a HP Jetdirect 170x
0
Comment
Question by:Spurgeon013
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 3

Expert Comment

by:alexgreen
ID: 10649540
have you tried a CPU cold reboot?
0
 
LVL 3

Expert Comment

by:alexgreen
ID: 10653117
or award points to me if i was right?
0
 

Author Comment

by:Spurgeon013
ID: 10654790
Thanks for the word of help Alex but being a tech a cold boot is one of the first things I did. Sorry I did not mention that I assumed that was a given. Turn out the users space on the network drive was full and as soon as I deleted a bunch of junk (temp files and useless programs) he had in it everything worked fine. Don't ask me why this worked but the person forgot to mention to me that he also received a disk full error when the original problem occurred.
0
 
LVL 2

Accepted Solution

by:
Lunchy earned 0 total points
ID: 10691450
Closed, 125 points refunded.
Lunchy
Friendly Neighbourhood Community Support Admin
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Printer preferences in control panel do not hold. 7 33
Zebra Printer Selection 2 52
Problem with Brother colour printer MFC-9340CDW 5 76
Printer Access denied on reboot 5 89
If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question