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Corrupt Profiles

Posted on 2004-03-22
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Last Modified: 2007-12-19
RegLoadKey failed. Return value The configuration registry database is corrupt.  for C:\Documents and Settings\db\ntuser.dat
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Question by:FabconIT
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by:spareticus
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open the file remotely with an XP or 2003 machine
These have the ability to "fix" corrupted registry files
There may be some data loss because it will drop corrupted pages, but the file will load
http://support.microsoft.com/default.aspx?scid=kb;en-us;814545
(you likely do not need this fix, just some documentation on how XP can fix registry files during load)
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by:FabconIT
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Even though it a 2k machine that it is corrupted on!
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spareticus earned 500 total points
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correct
you will open registry on an XP or 2003 machine, then highlight HKLM
go to file menu and then load hive
browse over the network to this file, and open it up
The corrupted portions will be gone.  I have used this on several of our 2000 DC's that had corrupted files in the default user profile.  very annoying.
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by:dean_dodd
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I am having this same problem except it keeps happening 4 or 5 times a day to different users at the moment.  I open with my XP machine and fix and they can logon again fine.  

any idea's on what keeps causing this?

Thanks
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by:spareticus
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This might be slightly different, so you may end up needing to create your own question.  if you do, you can post a link to the question here, and i will find it.

but

the users that have already logged on will need their individual ntuser.dat repaired or the profile deleted
and you may need to follow this process for the ntuser.dat in the default use profile
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by:dean_dodd
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I can successfully fix the problem by repairing the NTuser.dat, the problem is it keeps occuring every few days.  Did you ever get it re-occur or did it only happen once?  I need to find the cause not just the fix so I can fix long term.  Did the original poster ever find the cause?
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by:spareticus
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cause will be situation dependent, the cause of his may not be yours...and yours is repetitive, where his was a once only
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by:raptor1234
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spareticus,

I'm having the same problem as the OP.  In trying your suggestion for opening the ntuser.dat in a remote XP box, I then got a message to name the key.  I named it "test."  Now what?  What is the next step?  Do you have to copy it back to the 2000 machine?

Thanks...
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by:dean_dodd
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When you opened it did regedit detect a error? it automatically repairs them you will then just need to unload the key and the user should be fine.

I'm still trying to find the cause of this, were getting about 5 - 10 users a week have this problem.
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by:raptor1234
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Nope, it didn't detect an error.  It just asked for a name, then it was in my XP registry.  I did discover that there was a copy of the corrupted profile.  It was named "test.bak"  So, apparently if it gets corrupted it automatically makes a backup.  I created a new user, then coppied all the files from the .bak profile to the new one.  I had to re-do all the settings but at least I didn't lose my emails or documents (they were stored in the .bak file.)
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by:ColinHutchison
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Whilst the above gave the means to restore the profile there is at least one cause.  Have had this happen twice on the same computer over the past 24 hours.  The fault arose from a faulty Sony CDRW that froze the computer during copying using Nero in one instance and EasyCD in the other.  On restart with Winxp only Safe Mode could be accessed.  In Win2000 a temporary profile was setup and a backup of the original corrupted put in place.  (username.bak)

Replaced CDRW and all OK - except for sleeping time as this is a client CEO computer !!
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