We help IT Professionals succeed at work.
Get Started

Outlook 2003 Server-side Rule Only Works When Manually Run

squickel
squickel asked
on
1,040 Views
Last Modified: 2008-03-10
A problem with rules and forwarding:  We run Outlook 2003 connected to an Exchange 2003 server.  I have one particular rule that looks for certain words in the subject line of incoming emails and if those particular words are there, the rule is supposed to forward the email to an external email address, in this case a contact in my address book.  The mail in question comes into my mailbox but no rule runs.  If I manually go to my rules and run the specific rule in question, the message is forwarded to the proper email address as advertised.  Does anyone have any ideas as to why this rule will not run automatically?  The rule doesn't have "(client-side only)" next to the rule name but I've tried leaving my computer on with Outlook open in the event that it may somehow be a client side rule, with no success.  Also, the incoming emails in question are in HTML format, if that's important.
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE