Outlook 2003 Server-side Rule Only Works When Manually Run
Posted on 2004-03-22
A problem with rules and forwarding: We run Outlook 2003 connected to an Exchange 2003 server. I have one particular rule that looks for certain words in the subject line of incoming emails and if those particular words are there, the rule is supposed to forward the email to an external email address, in this case a contact in my address book. The mail in question comes into my mailbox but no rule runs. If I manually go to my rules and run the specific rule in question, the message is forwarded to the proper email address as advertised. Does anyone have any ideas as to why this rule will not run automatically? The rule doesn't have "(client-side only)" next to the rule name but I've tried leaving my computer on with Outlook open in the event that it may somehow be a client side rule, with no success. Also, the incoming emails in question are in HTML format, if that's important.