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every time i change the first available paper tray to a4 it changing automaticly to letter    how can i fix it
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Pete LongTechnical ConsultantCommented:
look in the advanced properties of the printer set default print to A4 and plain paper, set all the trays to auto and A4 and set tray1 (which is usually manual feed) to letter (or it will sit and error at you ) select print from tray (whichever you want default printing to select) sometimes you need to diable advanced printing features for it to work properly especially if its an HP laser
I have found that if you try setting your properties within your application (eg. Excel), next time you use it, it's back to the default setting.  If PeteLong's suggestion didn't work, it's probably because you tried within the application.  My suggestion is to go into your Control Panel, and do as PeteLong suggests, and it should work.  If it still doesn’t work, perhaps you have an old set of faulty drivers.  See if you can get updated drivers from the manufacturers website.

As a side note, if you did get it working, and decide you want the new drivers anyways, your settings will probably go back to default, then you will have to re-do this exercise again.

Best Regards

Are you trying to print from MS Word?

If so, open the print dialogue box.  At the lower-left of the box, there will be a button marked "Options".  In the options menu, towards the bottom, there will be a drop down list with the name "Default Tray"  Make sure this is set as "Use Printer Settings".  Once this is done, the printer should retain your selection of A4.

Good luck,

Divide between the 3 of us if not response from thomascookeg.
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