troubleshooting Question

Error when starting Exception MSXML could not CoCreateInstance HRESULT=80040154 thrown with error code -2147221164

Avatar of Abacustechnologies
Abacustechnologies asked on
Windows XP
7 Comments1 Solution4432 ViewsLast Modified:
When attempting to start Quickbooks 2004 on my Windows XP Pro laptop I get the following error:

An unrecoverable error has occurred
Exception MSXML could not CoCreateInstance HRESULT=80040154 thrown with error code -2147221164

Function:ADR::Repository::DoInitialLoad
File: .\.\src\Repository.cpp
Line:81

When I click OK on the error alert I get another popup with the following:
Microsoft Visual C++ Debug Library

Debug Error!
Program c:\Program Files\Intuit\Quickbooks Pro\qbw32.exe
abnormal program termination
(Press Retry to debug the application)

When I hit retry I get another popup that wants to send MS an error report with the following:

Error signature

AppName: qbw32.exe   AppVer:13.0.4001.1056   MmodName: sckchui.dll
ModVer: 1.0.1038.0 Offset:00030a63


I reinstalled Quickbooks but to no avail. I still get the same error.

Suggestions?

Dave

Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros