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Error when starting Exception MSXML could not CoCreateInstance HRESULT=80040154 thrown with error code -2147221164

Posted on 2004-03-22
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Last Modified: 2012-05-04
When attempting to start Quickbooks 2004 on my Windows XP Pro laptop I get the following error:

An unrecoverable error has occurred
Exception MSXML could not CoCreateInstance HRESULT=80040154 thrown with error code -2147221164

Function:ADR::Repository::DoInitialLoad
File: .\.\src\Repository.cpp
Line:81

When I click OK on the error alert I get another popup with the following:
Microsoft Visual C++ Debug Library

Debug Error!
Program c:\Program Files\Intuit\Quickbooks Pro\qbw32.exe
abnormal program termination
(Press Retry to debug the application)

When I hit retry I get another popup that wants to send MS an error report with the following:

Error signature

AppName: qbw32.exe   AppVer:13.0.4001.1056   MmodName: sckchui.dll
ModVer: 1.0.1038.0 Offset:00030a63


I reinstalled Quickbooks but to no avail. I still get the same error.

Suggestions?

Dave

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Question by:Abacustechnologies
7 Comments
 
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Accepted Solution

by:
jcoppin earned 500 total points
ID: 10654869
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Author Comment

by:Abacustechnologies
ID: 10671945
While this did solve my problem the boot time on the laptop has now increased dramatically for some reason.

Thanks for the assistance ...... Dave Watkins
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Expert Comment

by:cashfo01
ID: 11052308
I am having the exact same problem, but the solution here did not work for me.  I installed msxml.msi (MSXML 4.0 Service Pack 2).  I still get the same error.  Any other suggestions?

Thanks.

Charles Ashford
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Expert Comment

by:bobjaf
ID: 12320941
Hi -

I found this question since I was having the same problem with Quickbooks.  After two days of trying solutions (including the one above) with no success, I managed to find this on the Microsoft support site and it worked.

Go the the Start menu

Select Run

Type (or paste) the following into the Open box:

%windir%\system32\regsvr32.exe %windir%\system32\MSXML3.dll

It solved the problem for me.

Hoping you're successful>

- Bob Jaffe
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Expert Comment

by:fi8224
ID: 13407937
I just applied bobjaf's fix for this on a citrix box and it worked like a charm. kudos to bobjaf
fi8224, I love this site.
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Expert Comment

by:khronos
ID: 14397289
I am getting a similar error for Qickbooks 2004 on our Win2K Citrix server.  I attempted Bob Jaffee's fix, and got the following error:

“MSXML3.dll” is not an executable file and no registration helper is registered for this file type.

Any idea on what's going on, or how to resolve it?
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Expert Comment

by:khronos
ID: 14397533
Never mind - I ran Windows Update, and rebooted it, and the DLL registered properly this time.  We're up and running fine now.
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