rsm484
asked on
TWAIN ERROR -Twain Source capabilities could not be set
TWAIN ERROR - Twain Sourve capabilities could not be set.
I have Micrografx SnapShot on my windows 98 OS and I the Epson CX5400 All in one scanner. When I attempt to use Snapshot - I get the above message. Everything else works fine. I have another image program and it works great with my scanner and when I contacted Epson, I was informed that this is an indication that the scanner is not the problem. I downloaded the latest drivers and still the same error message.I was told to contact Micrografx Snapshot but they are no longer available.
Please advise ASAP.
Ray
rsm484@cs.com
I have Micrografx SnapShot on my windows 98 OS and I the Epson CX5400 All in one scanner. When I attempt to use Snapshot - I get the above message. Everything else works fine. I have another image program and it works great with my scanner and when I contacted Epson, I was informed that this is an indication that the scanner is not the problem. I downloaded the latest drivers and still the same error message.I was told to contact Micrografx Snapshot but they are no longer available.
Please advise ASAP.
Ray
rsm484@cs.com
Karl Heinz Kremer
EPSON is very likely right: If you can scan with other applications, the scanner and the driver are working correctly. How old is your Micrografx SnapShot program? It's possible that it has a problem with a modern TWAIN driver. Sorry.
ASKER
Your are probably correct - it is 4 years old. I should just forget about - thank you.
It might be a good idea to do a search on the system for the file name of the driver. I would expect that the Epson install replaced the one installed by the Micrografix application but it would be good to make sure there are not multiple versions around.
ASKER
I installed the Snapshot software after I installed the Epxon CX5400 - that would indicate that the Micrografx does not work with the modern driver correct? If not how do I search for the driver?
ASKER
I installed the Snapshot software after I installed the Epxon CX5400 - that would indicate that the Micrografx does not work with the modern driver correct? If not how do I search for the driver?
You may want to try the installation the other way around: First the Micrografx software, and then the EPSON TWAIN driver.
ASKER CERTIFIED SOLUTION
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