Posted on 2004-03-22
I have a US Robotics 56k fax modem that I use for dialup. I use Juno for email, and ATT for internet service. Recently, my internet access has failed. The modem dials and connects, showing the connection icon in the tray, but no pages can be displayed. Also, the connection is only 31.2k; where I used to get connections at 50+k. I've tried other dialup services, and they all connect only at 31.2k. The strange part is that even though I can't get any internet, Juno's mail program connects (again, at 31.2k) and downloads my email with no problem, except for some slowness. I've tried pinging a known IP address as well, but I get no replies. Does this sound like a hardware problem? Should I try a new modem or try updating my modem's drivers? Thanks for any advice.