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Can't Add A Printer!!!!!

fajar79
fajar79 asked
on
Medium Priority
556 Views
Last Modified: 2010-04-13
I can't add a printer in my windows 2000(sp4) client....
when i try to "add printer", in port section, i can't see LPT1, or other related with port option, including create a new port(even it worse, the option is disabled by system) , for example tcp/ip, etc...
Some actions that i do to troubleshoot this...
1. login as local administrator
2. change the paralel port type, spp, ecp, ecp+epp
3. set the irq to 5, 7, auto
4. turn off/on plug&play os in PCI setting
5. installing the newest via driver
can't someone help me out...
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Brian MulderFreelance
Top Expert 2006

Commented:
1.is this happening out of the blue?
2.are you running office xp, there is a bug with enabling outlook xp if you disable it [rest of office should be fine] then it would work again

Author

Commented:
bruintje, no blue screen. yes, the client using office xp, a bug ? where can i found the info ?
Freelance
Top Expert 2006
Commented:
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Author

Commented:
i've read the infos, hmm... i've to uninstall outlook xp, hmm, the client use that program to send/receive email, but i'll try to remove the outlook xp, and i'll tell you the result...wish me luck.. :)
Brian MulderFreelance
Top Expert 2006

Commented:
:) yeah good luck, would be nice if it works at least something to look in further
Zaheer IqbalTechnical Assurance & Implementation
CERTIFIED EXPERT

Commented:
Just doubel check the print spooler service in running under services and the plug and play service. When you put printer on parrallel port OS shold automatically pick it up!!

Commented:
probably a long shot, but check the group policy editor to ensure that none of the print settings are disabled.

for w2k c:\winnt\system32\gpedit.msc

this can disable the addition of new ports, but i dont know why none are appearing in the list ?

BS

Author

Commented:
my boss asks me to resintall all from the scratch, and see what happened, i'm really want to uninstall outlook xp, but he insist, reinstall all, so, i hope i can give the result one/two day next.
Zaheer IqbalTechnical Assurance & Implementation
CERTIFIED EXPERT

Commented:
Have you checked teh BIOS to see if the parallell port is enabled??
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