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Can't Add A Printer!!!!!

I can't add a printer in my windows 2000(sp4) client....
when i try to "add printer", in port section, i can't see LPT1, or other related with port option, including create a new port(even it worse, the option is disabled by system) , for example tcp/ip, etc...
Some actions that i do to troubleshoot this...
1. login as local administrator
2. change the paralel port type, spp, ecp, ecp+epp
3. set the irq to 5, 7, auto
4. turn off/on plug&play os in PCI setting
5. installing the newest via driver
can't someone help me out...
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fajar79
Asked:
fajar79
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1 Solution
 
bruintjeCommented:
1.is this happening out of the blue?
2.are you running office xp, there is a bug with enabling outlook xp if you disable it [rest of office should be fine] then it would work again
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fajar79Author Commented:
bruintje, no blue screen. yes, the client using office xp, a bug ? where can i found the info ?
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bruintjeCommented:
source : http://www.mcse.ms/message474175.html

have stilll not found a MS article on it, mostly dealing with error messages and this problem
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fajar79Author Commented:
i've read the infos, hmm... i've to uninstall outlook xp, hmm, the client use that program to send/receive email, but i'll try to remove the outlook xp, and i'll tell you the result...wish me luck.. :)
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bruintjeCommented:
:) yeah good luck, would be nice if it works at least something to look in further
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Just doubel check the print spooler service in running under services and the plug and play service. When you put printer on parrallel port OS shold automatically pick it up!!
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smaillCommented:
probably a long shot, but check the group policy editor to ensure that none of the print settings are disabled.

for w2k c:\winnt\system32\gpedit.msc

this can disable the addition of new ports, but i dont know why none are appearing in the list ?

BS
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fajar79Author Commented:
my boss asks me to resintall all from the scratch, and see what happened, i'm really want to uninstall outlook xp, but he insist, reinstall all, so, i hope i can give the result one/two day next.
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Have you checked teh BIOS to see if the parallell port is enabled??
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