fajar79
asked on
Can't Add A Printer!!!!!
I can't add a printer in my windows 2000(sp4) client....
when i try to "add printer", in port section, i can't see LPT1, or other related with port option, including create a new port(even it worse, the option is disabled by system) , for example tcp/ip, etc...
Some actions that i do to troubleshoot this...
1. login as local administrator
2. change the paralel port type, spp, ecp, ecp+epp
3. set the irq to 5, 7, auto
4. turn off/on plug&play os in PCI setting
5. installing the newest via driver
can't someone help me out...
when i try to "add printer", in port section, i can't see LPT1, or other related with port option, including create a new port(even it worse, the option is disabled by system) , for example tcp/ip, etc...
Some actions that i do to troubleshoot this...
1. login as local administrator
2. change the paralel port type, spp, ecp, ecp+epp
3. set the irq to 5, 7, auto
4. turn off/on plug&play os in PCI setting
5. installing the newest via driver
can't someone help me out...
ASKER
bruintje, no blue screen. yes, the client using office xp, a bug ? where can i found the info ?
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ASKER
i've read the infos, hmm... i've to uninstall outlook xp, hmm, the client use that program to send/receive email, but i'll try to remove the outlook xp, and i'll tell you the result...wish me luck.. :)
:) yeah good luck, would be nice if it works at least something to look in further
Just doubel check the print spooler service in running under services and the plug and play service. When you put printer on parrallel port OS shold automatically pick it up!!
probably a long shot, but check the group policy editor to ensure that none of the print settings are disabled.
for w2k c:\winnt\system32\gpedit.m
this can disable the addition of new ports, but i dont know why none are appearing in the list ?
BS
for w2k c:\winnt\system32\gpedit.m
this can disable the addition of new ports, but i dont know why none are appearing in the list ?
BS
ASKER
my boss asks me to resintall all from the scratch, and see what happened, i'm really want to uninstall outlook xp, but he insist, reinstall all, so, i hope i can give the result one/two day next.
Have you checked teh BIOS to see if the parallell port is enabled??
2.are you running office xp, there is a bug with enabling outlook xp if you disable it [rest of office should be fine] then it would work again