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Items which contain attachments in Public Folders or other user's mailbox are not seen

Posted on 2004-03-23
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Last Modified: 2010-03-05
We've got a serious problem.

As soon as a user posts a message with an attachment to a public folder no other person having at least Reviewer rights to that folder can see the contents of the message.
All the other messages that contain no attachments are viewable by regular users according to their permissions ok.

What is even more interesting - I, having an owner rights to that folder, can see the message. And as soon as I view it, everyone gets to see it as well!

Interesting. Exchange is 2000 SP3, Windows 2000 Server SP3, Outlook versions are various.

A preview pane of such a post or item says to a regular user:

This item contains active content that cannot be displayed in the preview
pane. Open the item to read its contents.

And when you try to open it a message user gets is the following:

Can't open this item. You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system
administrator.

Also, similar threads I saw almost unanswered on the Internet:
http://www.examnotes.net/archive78-2002-6-45110.html
http://www.examnotes.net/archive78-2002-7-52796.html

I have noticed one more thing to that.

It seems that not only do I not see the posts with attachments in public
folder.

I also cannot see other person's e-mails with attachments if she has granted
me Reviewer rights of her Inbox. Any other attachmentless item is normally seen.

It looks like access to e-mails is granted, but not the attachments.

Permissions on M: disk are ok.

Mantvydas
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Question by:Mantvydas
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by:Mantvydas
ID: 11025426
Hi, it seems I found a solution myself.

It's the Norton Antivirus Corporate Edition 7.5 on the client machine to blame. If you uninstall it, or upgrade it to the later version it all becomes normal.

Mantvydas
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ee_ai_construct earned 0 total points
ID: 11054204
PAQed, with points refunded (500)

ee_ai_construct - (re-order part number #xm34)
Community Support Moderator
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