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Auto Reply for all e-mails coming to a specific mailbox

- I am using Outlook 2000.
- If you have a personal mailbox setup and a group mailbox setup in 1 profile, is it possible to setup a rule, for the group mailbox, to auto reply to all e-mails.
- I have found that the rules will only apply to your personal mailbox (or the first mailbox that is setup in the profile)
- My goal is to have an e-mail template (which I have setup) to be sent to any e-mails received by the group mailbox

- Is there a way to get Outlook to process a rule more than 1 time for the same criteria (for the rule), without closing and re-opening Outlook?
- For example, I have a rule setup for to send a auto reply for any e-mails where my name is in the "to" box. If I leave Outlook open
the rule will only run 1 time for each sender.

Thanks in advance

ASKER CERTIFIED SOLUTION

millicent_lam

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ksbmw2040

ASKER

Thank you millicent lam. If I create rules they are only applying to my personal mailbox and not the "Groupbox" mailbox by default (I have both mailboxes setup in the profile). Is there anything special that must be done in order to get the rules to apply to the "Groupbox" mailbox and not my personal one?

Thanks again

millicent_lam

If you have followed my suggestions correctly, then you should only be reading the Group Mailbox. I think you must have connected to the Group Mailbox via Tools > Services in your Outlook etc. Is the Group Mailbox currently shown on the Folder List? Can you explain what you mean by "both mailboxes in one profile"?

The purpose of my method is to create a different profile for the Group Mailbox. In that way, you can create rules which can be run on the Exchange Server.

ksbmw2040

ASKER

Thank you....that makes sense...I will try that and let you know what happens

Thanks again

ksbmw2040

ASKER

How do you set up rules on the exchange server when all of the rules in the Outlook client are client based?

millicent_lam

After you have open Outlook using the GroupBox profile, you can literally create rules on the Exchange Server. You will need to create the rules from scratch.

How do you set up the rules for the GroupBox?

ksbmw2040

ASKER

By going to -> Tools -> Rules Wizard. I do not have access to the Exchange server.

ksbmw2040

ASKER

Millicent lam. using your suggestions along with some other advice I was able to get the rules setup. Thank you for your persistence and advice.