Solved

Windows 2003 Server and NT4 Printer Drivers

Posted on 2004-03-23
7
3,635 Views
Last Modified: 2007-12-19
We have a Windows 2003 Server configured as a Print Server. We are trying to load additional NT4 drivers for an HP Laserjet 4600DTN (Windows 2003 having loaded the 2000/XP drivers without a problem). However, whenever we try to load the NT4 drivers, we get an error message stating "Windows cannot locate a suitable printer driver". This happens regardless of whether we use the drivers bundled with the printer (which are working on our existing NT4 Print Server) or the latest drivers from the HP website.

Some workarounds I have already been given include using the Windows 2000 driver (the NT4 client complains that "the server on which the printer resides does not have a suitable -x- printer driver installed"), editing the NT4 driver so that it is exactly the same as the W2K driver (makes no difference) or installing the NT4 driver on each NT client in the domain (not an option).

I understand that this is a problem that affects various printers (we have various HP models from Laserjet 2100 upwards) and is causing us real difficulties. Any help would be much appreciated.
0
Comment
Question by:DJKeenor
  • 3
  • 2
7 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 10660118
Do this from an NT4 machine.

Type \\servername at the Run box (where servername is the W2K3 server)
Right-click on the Shared Printer, select Open.
From the Printer Menu select Sharing
On the Sharing tab there should be a button for Additional Drivers
Add the NT4 drivers here - make sure you have the drivers on the local NT4 box so you can surf to them.

0
 

Author Comment

by:DJKeenor
ID: 10665536
This doesn't seem to work.

When you connect to the W2K3 server from the NT4 client and try to open the Shared Printer the following message is displayed: "Before you can use the printer -x-, it must be set up on your printer. Do you want Windows to set up the printer and continue this operation?". Clicking Yes generates the following error message: "The servre on which the printer resides does not have a suitable -x- driver installed. Click on OK if you want toinstall the driver on your local machine". Clicking OK allows you to browse to the location of the driver but, when you select it to install, the following is displayed: "Printer driver setup error: The printer driver is unknown". This is regardless of which version of the drivers are used.

0
 
LVL 51

Expert Comment

by:Netman66
ID: 10669531
Ok..install this printer on LPT1 on an NT4 workstation first.  This will install the driver base and can be deleted later on.

Attempt my instructions again from this workstation.

0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:DJKeenor
ID: 10675951
Netman,

Thanks for your comments, but neither really helped. After much research, the problem appears to be with the printer drivers that are bundled with W2K3. It is because of a mismatch between version 2 (kernel mode) and version 3 (user mode) drivers that the problem is arising.

The problem occurs when you try to add an NT4 driver to a printer initially installed with the MS-bundled W2K/XP driver. Once I'd deleted the MS-supplied drivers and reinstalled the printer using with the latest W2K/XP from HP's website, I was then able to add the NT4 driver. Since doing this, I have successfully connected to W2K3-hosted printers from XP and NT4 clients.
0
 
LVL 51

Expert Comment

by:Netman66
ID: 10679720
Good.
0
 
LVL 1

Accepted Solution

by:
GhostMod earned 0 total points
ID: 10709765
PAQd, 250 points refunded.

GhostMod
Community Support Moderator
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

by Batuhan Cetin Within the dynamic life of an IT administrator, we hold many information in our minds like user names, passwords, IDs, phone numbers, incomes, service tags, bills and the order from our wives to buy milk when coming back to home.…
Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now