Solved

Citrix NT4 sp6 terminal services blue screen

Posted on 2004-03-23
2
393 Views
Last Modified: 2013-12-19
This is my first post on Experts Exchange, i hope someone will be able to shed some light or help me in correcting the problem i am faced with.

there does not seem to be a "citrix topic forum" so i will post it here as this is the closest.

I am running 2 Citrix NT4 terminal service servers  "server 1" and "server 2"

at random times through out the day/week either  server will blue screen with the error

[quote] *** STOP: 0x00000050 (0xa4046000, 0x00000001, 0x00000000, 0xc0290118)
PAGE_FAULT_IN_NONPAGED_AREA

CPUID:Genuine Intel 6.b.1 irql:1e   SYSVER 0xf0000565
[/quote]

here is a picture of the error and the processes running at the time
[/url]http://www.getsomeskills.com/datas/users/3-blue%20screen%20error.jpg [/url]

This first started to occur roughly 6 months since, we had the 2 servers wipped and re-install and had 4 1/2 months with no problems, in the last 6 weeks the BSOD's have started to re-occur with more and more regularity.

everywhere i read about the error it is linked to either faulty memory (strange to happen on both servers) or 3rd party printer driver problems (this seems more likely, but we had a period of 4 months with no problems using the same drivers now as then)

firstly has anyone been affected by or know of this problem ?

Secondly does anyone have a fix, or possible suggestions to what could be causing it?
0
Comment
Question by:mxjxsx
2 Comments
 
LVL 32

Accepted Solution

by:
Luc Franken earned 500 total points
ID: 10657724
Hi mxjxsx,

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
http://www.aumha.org/win5/kbestop.php#0x50

What microsoft has to say about it:
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_ccgm.asp

Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages (http://www.aumha.org/win5/kbestop.php#general)

Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors
http://support.microsoft.com/?kbid=183169

Could be caused by bad memmory:
http://www.memtest86.com

Greetings,

LucF
0
 

Author Comment

by:mxjxsx
ID: 10665456
I will try the memory test on both servers tonight, but i have a strong feeling that is not the cause.  The fact that both servers crash and the 4 1/2 months with no problems leads me to believe it may be a 3rd part driver.

how exactly do i disable 3rd party drivers, and even if i did the results would probably not be conclusive unless i was to run without the 3rd party drivers for several weeks.



0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now