mxjxsx
asked on
Citrix NT4 sp6 terminal services blue screen
This is my first post on Experts Exchange, i hope someone will be able to shed some light or help me in correcting the problem i am faced with.
there does not seem to be a "citrix topic forum" so i will post it here as this is the closest.
I am running 2 Citrix NT4 terminal service servers "server 1" and "server 2"
at random times through out the day/week either server will blue screen with the error
[quote] *** STOP: 0x00000050 (0xa4046000, 0x00000001, 0x00000000, 0xc0290118)
PAGE_FAULT_IN_NONPAGED_ARE A
CPUID:Genuine Intel 6.b.1 irql:1e SYSVER 0xf0000565
[/quote]
here is a picture of the error and the processes running at the time
[/url]http://www.getsomeskills.com/datas/users/3-blue%20screen%20error.jpg [/url]
This first started to occur roughly 6 months since, we had the 2 servers wipped and re-install and had 4 1/2 months with no problems, in the last 6 weeks the BSOD's have started to re-occur with more and more regularity.
everywhere i read about the error it is linked to either faulty memory (strange to happen on both servers) or 3rd party printer driver problems (this seems more likely, but we had a period of 4 months with no problems using the same drivers now as then)
firstly has anyone been affected by or know of this problem ?
Secondly does anyone have a fix, or possible suggestions to what could be causing it?
there does not seem to be a "citrix topic forum" so i will post it here as this is the closest.
I am running 2 Citrix NT4 terminal service servers "server 1" and "server 2"
at random times through out the day/week either server will blue screen with the error
[quote] *** STOP: 0x00000050 (0xa4046000, 0x00000001, 0x00000000, 0xc0290118)
PAGE_FAULT_IN_NONPAGED_ARE
CPUID:Genuine Intel 6.b.1 irql:1e SYSVER 0xf0000565
[/quote]
here is a picture of the error and the processes running at the time
[/url]http://www.getsomeskills.com/datas/users/3-blue%20screen%20error.jpg [/url]
This first started to occur roughly 6 months since, we had the 2 servers wipped and re-install and had 4 1/2 months with no problems, in the last 6 weeks the BSOD's have started to re-occur with more and more regularity.
everywhere i read about the error it is linked to either faulty memory (strange to happen on both servers) or 3rd party printer driver problems (this seems more likely, but we had a period of 4 months with no problems using the same drivers now as then)
firstly has anyone been affected by or know of this problem ?
Secondly does anyone have a fix, or possible suggestions to what could be causing it?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
how exactly do i disable 3rd party drivers, and even if i did the results would probably not be conclusive unless i was to run without the 3rd party drivers for several weeks.