Loss of internet after windows update

Ok i have a windows 2k machine on a network without a domain.  I have tried different NIC cards and cables and every possible thing but software.  I can run a ping and ping our routers and even open other computers on the network.  BUt I cannot get to the outside world ( msn.com or whatever).  I have already repaired internet explorer 6 and are currently trying to repair any files useing the sfc/scannnow or whatever that command is.   ANy ideas?  Thanks in advance
kleighAsked:
Who is Participating?
 
chadConnect With a Mentor Commented:
a ping of the ip address worked... name no worky...
a ping to the dns servers worked.
This is a single machine with problems???

ok lets try these two commands

ipconfig /flushdnscache
nslookup www.experts-exchange.com
0
 
chadCommented:
what sort of results do you get from these?
ipconfig /all
ping www.experts-exchange.com
ping 64.156.132.140
0
 
LucFConnect With a Mentor EMEA Server EngineerCommented:
Hi kleigh,

Reset your winsock and tcp/ip stack:
http://members.shaw.ca/techcd/WinsockXPFix.exe (both for win2k and winXP)

Greetings,

LucF
0
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

 
kleighAuthor Commented:
ipconfig =
ip = 206.95.46.28
net = 255.255.255.128
gate = 206.95.46.126
dns = 206.131.229.9
     = 4.2.2.1
if I ping those addresses they show no host
no dhcp
no route
no wins
broadcast
0
 
kleighAuthor Commented:
oh and that ip does resolve with a seek of 10ms
0
 
chadCommented:
that IP address is www.experts-exchange.com
If you can ping by IP and not name... more than likely a DNS problem.
check your dns settings and servers... can you ping them?
Are they local or ISP servers?
0
 
chadCommented:
also, just to check full stack and not just the pings..
open your internet browser...IE?..
Insert the IP address I gave earlier and press enter.
does the web page open?
0
 
kleighAuthor Commented:
i checked and setup and can ping both dns servers, which are servers that we use company wide and have no problems.  ANy more ideas?
0
 
kleighAuthor Commented:
when i put in the ip address it does not open anything - cannot resolve
0
 
kleighAuthor Commented:
tried the winsock fix as posted above. No luck
0
 
kleighAuthor Commented:
ok i flushed the cache and when I tried the nslookup i get no response from the dns servers... now the computer that I am typing this to you on has all the same DNS servers and settings so any ideas?
0
 
chadCommented:
ok.. lets try a role back... go to add/remove programs and remove the recent updates
0
 
kleighAuthor Commented:
i was going to do that but there are no updates showing
0
 
chadCommented:
no hot fixes listed.
Try booting using last known good
0
 
IsigowConnect With a Mentor Commented:
Have you checked to make sure your DNS settings are correct in your Network Configuration? No typos, primary and secondary running correctly, etc...
Also check the Advanced DNS settings (by clicking advanced on the network properties where your IP and DNS are setup)
Are you running DHCP or Static settings?
Have you been attempting to ping the DNS by IP or computer name?
Netbios may work, without your DNS being correct.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.