Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Loss of internet after windows update

Posted on 2004-03-23
15
Medium Priority
?
195 Views
Last Modified: 2010-04-13
Ok i have a windows 2k machine on a network without a domain.  I have tried different NIC cards and cables and every possible thing but software.  I can run a ping and ping our routers and even open other computers on the network.  BUt I cannot get to the outside world ( msn.com or whatever).  I have already repaired internet explorer 6 and are currently trying to repair any files useing the sfc/scannnow or whatever that command is.   ANy ideas?  Thanks in advance
0
Comment
Question by:kleigh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
15 Comments
 
LVL 11

Expert Comment

by:kabaam
ID: 10658331
what sort of results do you get from these?
ipconfig /all
ping www.experts-exchange.com
ping 64.156.132.140
0
 
LVL 32

Assisted Solution

by:LucF
LucF earned 450 total points
ID: 10658347
Hi kleigh,

Reset your winsock and tcp/ip stack:
http://members.shaw.ca/techcd/WinsockXPFix.exe (both for win2k and winXP)

Greetings,

LucF
0
 

Author Comment

by:kleigh
ID: 10658377
ipconfig =
ip = 206.95.46.28
net = 255.255.255.128
gate = 206.95.46.126
dns = 206.131.229.9
     = 4.2.2.1
if I ping those addresses they show no host
no dhcp
no route
no wins
broadcast
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 

Author Comment

by:kleigh
ID: 10658383
oh and that ip does resolve with a seek of 10ms
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658424
that IP address is www.experts-exchange.com
If you can ping by IP and not name... more than likely a DNS problem.
check your dns settings and servers... can you ping them?
Are they local or ISP servers?
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658443
also, just to check full stack and not just the pings..
open your internet browser...IE?..
Insert the IP address I gave earlier and press enter.
does the web page open?
0
 

Author Comment

by:kleigh
ID: 10658489
i checked and setup and can ping both dns servers, which are servers that we use company wide and have no problems.  ANy more ideas?
0
 

Author Comment

by:kleigh
ID: 10658506
when i put in the ip address it does not open anything - cannot resolve
0
 

Author Comment

by:kleigh
ID: 10658567
tried the winsock fix as posted above. No luck
0
 
LVL 11

Accepted Solution

by:
kabaam earned 600 total points
ID: 10658624
a ping of the ip address worked... name no worky...
a ping to the dns servers worked.
This is a single machine with problems???

ok lets try these two commands

ipconfig /flushdnscache
nslookup www.experts-exchange.com
0
 

Author Comment

by:kleigh
ID: 10658692
ok i flushed the cache and when I tried the nslookup i get no response from the dns servers... now the computer that I am typing this to you on has all the same DNS servers and settings so any ideas?
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658743
ok.. lets try a role back... go to add/remove programs and remove the recent updates
0
 

Author Comment

by:kleigh
ID: 10658760
i was going to do that but there are no updates showing
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10659051
no hot fixes listed.
Try booting using last known good
0
 
LVL 7

Assisted Solution

by:Isigow
Isigow earned 450 total points
ID: 10661091
Have you checked to make sure your DNS settings are correct in your Network Configuration? No typos, primary and secondary running correctly, etc...
Also check the Advanced DNS settings (by clicking advanced on the network properties where your IP and DNS are setup)
Are you running DHCP or Static settings?
Have you been attempting to ping the DNS by IP or computer name?
Netbios may work, without your DNS being correct.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
While opting for any web-to-print solution, you need to discuss with your team and some of your end users and know their opinions about your decisions. In this article we list down some questions you need to ask yourself.
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question