Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Loss of internet after windows update

Posted on 2004-03-23
15
180 Views
Last Modified: 2010-04-13
Ok i have a windows 2k machine on a network without a domain.  I have tried different NIC cards and cables and every possible thing but software.  I can run a ping and ping our routers and even open other computers on the network.  BUt I cannot get to the outside world ( msn.com or whatever).  I have already repaired internet explorer 6 and are currently trying to repair any files useing the sfc/scannnow or whatever that command is.   ANy ideas?  Thanks in advance
0
Comment
Question by:kleigh
15 Comments
 
LVL 11

Expert Comment

by:kabaam
ID: 10658331
what sort of results do you get from these?
ipconfig /all
ping www.experts-exchange.com
ping 64.156.132.140
0
 
LVL 32

Assisted Solution

by:LucF
LucF earned 150 total points
ID: 10658347
Hi kleigh,

Reset your winsock and tcp/ip stack:
http://members.shaw.ca/techcd/WinsockXPFix.exe (both for win2k and winXP)

Greetings,

LucF
0
 

Author Comment

by:kleigh
ID: 10658377
ipconfig =
ip = 206.95.46.28
net = 255.255.255.128
gate = 206.95.46.126
dns = 206.131.229.9
     = 4.2.2.1
if I ping those addresses they show no host
no dhcp
no route
no wins
broadcast
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 

Author Comment

by:kleigh
ID: 10658383
oh and that ip does resolve with a seek of 10ms
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658424
that IP address is www.experts-exchange.com
If you can ping by IP and not name... more than likely a DNS problem.
check your dns settings and servers... can you ping them?
Are they local or ISP servers?
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658443
also, just to check full stack and not just the pings..
open your internet browser...IE?..
Insert the IP address I gave earlier and press enter.
does the web page open?
0
 

Author Comment

by:kleigh
ID: 10658489
i checked and setup and can ping both dns servers, which are servers that we use company wide and have no problems.  ANy more ideas?
0
 

Author Comment

by:kleigh
ID: 10658506
when i put in the ip address it does not open anything - cannot resolve
0
 

Author Comment

by:kleigh
ID: 10658567
tried the winsock fix as posted above. No luck
0
 
LVL 11

Accepted Solution

by:
kabaam earned 200 total points
ID: 10658624
a ping of the ip address worked... name no worky...
a ping to the dns servers worked.
This is a single machine with problems???

ok lets try these two commands

ipconfig /flushdnscache
nslookup www.experts-exchange.com
0
 

Author Comment

by:kleigh
ID: 10658692
ok i flushed the cache and when I tried the nslookup i get no response from the dns servers... now the computer that I am typing this to you on has all the same DNS servers and settings so any ideas?
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10658743
ok.. lets try a role back... go to add/remove programs and remove the recent updates
0
 

Author Comment

by:kleigh
ID: 10658760
i was going to do that but there are no updates showing
0
 
LVL 11

Expert Comment

by:kabaam
ID: 10659051
no hot fixes listed.
Try booting using last known good
0
 
LVL 7

Assisted Solution

by:Isigow
Isigow earned 150 total points
ID: 10661091
Have you checked to make sure your DNS settings are correct in your Network Configuration? No typos, primary and secondary running correctly, etc...
Also check the Advanced DNS settings (by clicking advanced on the network properties where your IP and DNS are setup)
Are you running DHCP or Static settings?
Have you been attempting to ping the DNS by IP or computer name?
Netbios may work, without your DNS being correct.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Just changed my 2000 Server DCs IP now what 3 405
Group Policy 9 560
Windows 2000 undelete (free program?) 6 435
Locking down a taskpad 1 169
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This article explains the steps required to use the default Photos screensaver to display branding/corporate images
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question