Solved

Windows XP displays "SAS winlogon.exe application error...memory at address...unable to write to location..."

Posted on 2004-03-23
3
2,967 Views
Last Modified: 2012-08-14
I have a fairly new Dell desktop with Windows XP Home Edition.  Never had any problems until I installed PC Anywhere 9.0.  Naturally, I bypassed the messages about the software being incompatible with Windows XP, since many of the apps that I have installed state in their instructions to ignore any warning messages during install.  Anyway, when the machine boots, I see the normal Dell screen that gives the option to press F8 or F12 for boot options.  This displays for only a couple of seconds.  I don't ever see the initial "Windows XP...Please wait" screen (with black background).  I immediately get a window that says something like the following: "SAS Winlogon.exe Application Error...Memory at address 0x000123456...Unable to write to location...Press OK to continue or Cancel to debug..."  Pressing either button results in an immediate reboot with the same results.  I have tried pressing F8 to boot Windows into Safe Mode.  I never get that option before the error occurrs.  I am able to boot to the Windows XP CD.  When I did this, I chose the repair option, which simply reinstalled Windows...and probably wiped out all of my restore checkpoints.  After the initial reboot, the first thing I saw was a message from PC Anywhere about display properties, and then the same error window as before.  The problem still exists.  On this website, another member posted a similar boot problem with Windows 2000.  The member "ewtaylor" asked if PC Anywhere had been installed.  Maybe he knows something.  How can I backout the damage from PC Anywhere?
0
Comment
Question by:Hunter_Gatherer
  • 2
3 Comments
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 125 total points
ID: 10660271
Well if you have done a reinstall then "LAst Known Good Config" from the F8 boot menu probably won't work but is worth a try.

Also your error sounds like a memory issue. So you may want to check/swap the memory.

Try booting into recovery console and running chkdsk /R as well.
0
 

Author Comment

by:Hunter_Gatherer
ID: 10664589
This turned out to be strictly a pcAnywhere issue.  I was finally able to boot into Safe Mode by holding down F8 during the entire startup process and ignoring the terrible screeching sound from keyboard buffer overflow.  Once in Safe Mode, I ran the pcAnywhere uninstaller - c:\program files\symantec\pcanywhere 9.0\remove.exe.  Everything seems to be back to normal now.  When Googling this issue, I saw a few references to problems with pcAnywhere.  Do not install pcAnywhere 9.0 under Windows XP.  If you must use it, use version 11.0.  Thanks to member diggisaur for taking the time to provide suggestions.
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 10664899
your welcome....

I think 10 or 10.5 is the lowest I have ever put on XP.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Occasionally Windows/Microsoft Updates will fail to update. We have found a code that will delete all temporary files and re-register all dll's related to Windows/Microsoft Updates! This works 99% of the time to get the updates working again! The…
Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question