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Trying to get computer to recognize Kingston Ethernet card

Posted on 2004-03-23
Medium Priority
Last Modified: 2012-05-04
I have a 4 year old Compaq Presario.  I recently upgraded from Win 98 to XP.  The installation didn't go well because of Blaster worm so I Uninstalled XP.  The problem is that after the uninstall my Via Tech 3038 PCI to USB Universal Host Controller AND my Kingston EtherRx PCI 10/100 FAst Ethernet Adapter are both on setting number 11.  I went into Safe Mode and removed both the Ethernet card and the USB Host.  Win 98 then reinstalled them both to IRQ 11.  When I try to change the setting I get a dialogue box stating that this in not allowed.  I went back into safe mode and removed just the Kingston.  Then I unscrewed the back of the computer, took the Kingston out of slot 5 and put it in slot 2.  Then I rebooted the computer.  The computer did not recognize any new hardware and the Kingston is suppose to be a plug and play card.  I know the card is in the slot correctly because the green light on the card is coming on.  I seem to remember that the card could only go in certain slots but I don't remember what the conflict/rules were about this.  Could someone please help me.  

Also, in researching this problem I've read alot about doing things in BIOS and turning off Comm ports.  Please give me instructions on what BIOS are and how to manipulate them. Please also give me instruction on how to check/manipulate Comm ports.
Question by:Langstona
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LVL 69

Expert Comment

ID: 10659204
What exactly is wrong with the setup where two devices share the same IRQ?  In the old days, this was necessary, but most of the latest stuff does this without a hitch.  If you're not having problems with this configuration, why not use it?

Author Comment

ID: 10659296
The problem is that the Kingston Ethernet card does not work when it is on the same IRQ as the USB Host.  The USB Hosts works just fine but the Ethernet card does not.  Even though the computer lists both the USB Host and the Ethernet card as being on IRQ 11 without conflicts, the tech support rep at my DSL provider told me that the 2 can not share a IRQ 11 without the ehternet card being conflicted.
LVL 69

Expert Comment

ID: 10660410
Ok, I see why you need to free up IRQs.  If you don't need your serial ports (COM ports), you can disable them.  Boot up and you will see a message, usually on the bottom, that says hit <del> to enter setup (it could also be a function key, like F1 or F8).  If you hit it, you will get a text page with settings that you can change.  You have to find the page that has the COM port settings, which may be found under "peripherals".  Once there, you tab to the COM1 row and disable the port - do it for as many as you want to free up - two is the usual number.  Then you go up one level (<esc> might do it) and go to exit and save settings.  You should now have an IRQ free.

Author Comment

ID: 10660525
I will follow your instructions for disabling COM ports.  Before that will be of use to me though, I have to get the computer to recognize that the Kingston Ethernet Card is in Slot 2.  As I stated, I removed the Kingston Driver from the View Resources Tab.  Then I unscrewed the computer and moved the Ethernet Card from slot 5 to Slot 2.  When I rebooted, the computer did not give me the prompt saying that it recognized new hardware.  The Kingston Ethernet card is suppose to be a plug and play piece of hardware so I was adviced not to use the Add/Hardware function from the Control Settings box.  I do have the driver on a diskette, can I use the diskette driver to force the computer to search for the Ethernet card now in slot 2?
LVL 69

Accepted Solution

Callandor earned 1200 total points
ID: 10660937
I don't know about the driver, but for finicky hardware, sometimes you have to remove all the cards (except the video) and reinstall them one by one, rebooting in between until the desired IRQs and recognition is accomplished.

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