• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 281
  • Last Modified:

Windows 2000 computer randomly restarts

I have a Dell Optiplex GX 260 running Windows 2000 that will randomly restart for some reason.  I checked the event log and there was a message that read:  The computer has rebooted from a bugcheck.  The bugckeck was: 0x00000050 (0xe35b9064, 0x00000000, 0xb7a11c76, 0x00000001).  The event id was 1001, event category was none, the type was information and the source was save dump.  Any ideas on what may be causing this issue?
0
pitbullhead
Asked:
pitbullhead
1 Solution
 
Gareth GudgerCommented:
That is a pretty generic message.

1). I would check testing your memory by either replacing it or going to http://www.simmtester.com/page/products/demos.asp if you comp stays up long enough.

2). Also, you might want to run chkdsk /R from either the recovery console or on bootup to check the hard drive.

3). Might be worth checking for viruses too with an up to date virus scanner.

4). You might also want to check for spyware/adware with Spybot @ www.safer-networking.org (make sure to update it after downloading).
0
 
richthCommented:
previous post is only partially right about this being a generic message.  More correct would be to say it can be caused by several different things.

However, the Stop 0x50 fault is somewhat specific in that it occurs when trying to read from memory (specified as non-pageable), but is not able to locate it at the specified address or read data from that address.

My advice is to read the article at ... http://www.microsoft.com/windows2000/techinfo/reskit/en-us/prork/prhd_exe_duol.asp  and follow the suggestion in the "Resolving the Problem" section.

Good luck, and let us know.

richth
0
 
Fatal_ExceptionCommented:
All good advice..  But another thing you might want to do, is download the System Config Utility (that comes standard with XP) and place it on your desktop...  You can execute it from there and go to the Startup tab, and stop any programs from starting at boot..  (Except perhaps your AV software).  also go to the Services tab and ck the box "Hide Windows Services"  Stop any unnecessary services, and reboot the computer..

You can get msconfig from here:

W2K Msconfig Utility

http://www.perfectdrivers.com/howto/msconfig.html

Now you should be able to troubleshoot this without anything interfering with your system..

FE
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

 
uelitribelhornCommented:
Open the box and check the mainboard for electrolytic capacitors who have been breaking open or leaking. If so, replace them if possible or replace the mainboard.
0
 
pitbullheadAuthor Commented:
Ran chkdsk /r and everything seems good there.  Ran a virus scan with McAfee 7.1 and it seems fine.  Ran spybot and removed anything that was found there.  Has latest service packs and all updates from windows update.  Also ran dell diagnostics (the complete one...took forever!) and everything checked out fine.  
0
 
Gareth GudgerCommented:
If that fails you could try a Windows 2000 repair. Although it sounds hardware related.
0
 
pitbullheadAuthor Commented:
Thank you all for your input on this issue.  Richth's link was the most helpful in resolving the problem.  Seems to be resolved now.
0

Featured Post

Become an Android App Developer

Ready to kick start your career in 2018? Learn how to build an Android app in January’s Course of the Month and open the door to new opportunities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now