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mcguire_group asked on

Cannot recieve email from one domain, cannot understand why....! How can I see where the message is getting lost..?

Is there any way to see where an email is getting lost in the soup...?  We are getting and recieving email from everybody else in the world except for one domain.  I can send to them but we cannot recieve from them.  I have no restrictions or policies in place on the exchange server or firewalls.  It just stopped working.  They of course are blaming us.  Is there any way to exonerate my equipment .... please help......Thanks very much..
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mcguire_group

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
infotrader

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mcguire_group

This was very good advice, I wish I could actually post the resolution to my dillemma.  The problem cleared itself up the following day, I recieved no feedback from the company in question that I could not recieve mail from as to the cause of the situation.  But I followed the advice given to me in the accepted answer and determined that my end was functioning 100%.  Thank you for the timely response, pleasure doing business with Experts exchange.
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