Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

TagCFMail::sendMessage with CF5

Avatar of bowline
bowline asked on
Web Servers
8 Comments1 Solution577 ViewsLast Modified:
I keep running into the following error when my site is sending out emails:

ERROR INFORMATION:
unknown exception condition
TagCFMail::sendMessage

All of the information that I can find online says that this error could be due to a bug with CF4.5, but it was fixed with CF4.51.  Since we are on 5, I am not sure what the cause of the problem could be.

If I reboot the server, all the emails flow as they should.  They continue to work for a little bit after the reboot but then the error comes back - if I reboot the server again, the emails start working again and so on...

Based on some other tips, here is what we have checked so far:
1.  Permissions on all of the mail folders (the CF application service is running on local system account)
2.  Hard drive space - free space is around 12 gigs
3.  Spool and Undeliverable folders do not have any files that are 0 Kb
4.  Spool and Undeliverable folders do not have 65,535 files in them

Any help would be greatly appreciated.

Thanks.
ASKER CERTIFIED SOLUTION
Avatar of Cypher188
Cypher188

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 8 Comments.
See Answers