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Micron Clientpro locks up

Posted on 2004-03-23
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Last Modified: 2010-04-26
I'm sorry for the low points on this, but they're all I have left.  

Anyway, I have a user with a Micron Clientpro PC that is constantly locking up.  It has the latest antivirus definitions and I've run Adaware and Spybot but nothing seems to help.  It's running Win2000 so I checked the running processes and I couldn't find anything unusual.  The only thing that I think that it might could be is that she's running low on memory.  The machine comes with 256mb installed and when I check Task Manager it says that around 200mb has been used.  The thing is I can't figure out whats using all the memory.

Again I'm sorry for the low points on this, but I've come up completely stumped.  Any ideas short of reformatting would be very welcome.

Thanks, Couladin
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Question by:couladin127
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4 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 10661116
Task manager should list how much memory each process takes up.  Check the virtual memory also, because when you run out of RAM, things get swapped out to disk.
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Author Comment

by:couladin127
ID: 10661838
I checked the amount of memory being used in Task Manager and it didn't look like there was enough to add up to 200mb of used memory.  The only things that are open are: Word, Citrix Client, WMP, and Outlook.  There is one troubling process called msbb.exe that I can't figureout.
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LVL 69

Accepted Solution

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Callandor earned 220 total points
ID: 10662508
It's spyware: http://www.liutilities.com/products/wintaskspro/processlibrary/msbb/

You should probably rerun Spybot to see what else is lurking.
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Author Comment

by:couladin127
ID: 10668390
That was it!  Thanks a bunch

Couladin
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