Micron Clientpro locks up

I'm sorry for the low points on this, but they're all I have left.  

Anyway, I have a user with a Micron Clientpro PC that is constantly locking up.  It has the latest antivirus definitions and I've run Adaware and Spybot but nothing seems to help.  It's running Win2000 so I checked the running processes and I couldn't find anything unusual.  The only thing that I think that it might could be is that she's running low on memory.  The machine comes with 256mb installed and when I check Task Manager it says that around 200mb has been used.  The thing is I can't figure out whats using all the memory.

Again I'm sorry for the low points on this, but I've come up completely stumped.  Any ideas short of reformatting would be very welcome.

Thanks, Couladin
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CallandorConnect With a Mentor Commented:
It's spyware: http://www.liutilities.com/products/wintaskspro/processlibrary/msbb/

You should probably rerun Spybot to see what else is lurking.
Task manager should list how much memory each process takes up.  Check the virtual memory also, because when you run out of RAM, things get swapped out to disk.
couladin127Author Commented:
I checked the amount of memory being used in Task Manager and it didn't look like there was enough to add up to 200mb of used memory.  The only things that are open are: Word, Citrix Client, WMP, and Outlook.  There is one troubling process called msbb.exe that I can't figureout.
couladin127Author Commented:
That was it!  Thanks a bunch

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