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Unwanted duplex printing
Sending a series of one-page letters as a single print job to different HP printers. On one printer - 8000dn the letters print front and back (duplex). On another, they print properly, one sheet per letter. Have been trying different approaches. Know of any common causes for this?
It sounds as if one of the drivers has duplexing set as the default. To check go to Start>Settings>Printers and Faxes. Right-click on the printer and select "Printing Preferences". Click on the Layout tab, and you should see a box labeled "Print on both sides". Make sure the None button is ticked (this assumes you're running Win2k/XP - Win95/98/Me is different, but the same applies)
Check the printer. It also has a setting for duplex. Set it to off. In certain situations it will print duplex even if not selected in the print job if the printer is set to duplex=on.
ASKER
Nope. Neither of those settings.
What application is used to send these letters?
Which driver do you use (PCL or PostScript)?
Or is this a DOS application (where there is no choice of driver)?
Which driver do you use (PCL or PostScript)?
Or is this a DOS application (where there is no choice of driver)?
ASKER
Turns out there was an artificial delay related to the Windows API, and our print job was beating it to the punch. We programmed in a short delay, and the problem is fixed.
ASKER CERTIFIED SOLUTION
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