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Unwanted duplex printing

Posted on 2004-03-23
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Last Modified: 2013-12-15
Sending a series of one-page letters as a single print job to different HP printers. On one printer - 8000dn the letters print front and back (duplex). On another, they print properly, one sheet per letter. Have been trying different approaches. Know of any common causes for this?
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Question by:esc_toe_account
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7 Comments
 
LVL 38

Expert Comment

by:hdhondt
ID: 10673217
It sounds as if one of the drivers has duplexing set as the default. To check go to Start>Settings>Printers and Faxes. Right-click on the printer and select "Printing Preferences". Click on the Layout tab, and you should see a box labeled "Print on both sides". Make sure the None button is ticked (this assumes you're running Win2k/XP - Win95/98/Me is different, but the same applies)
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Expert Comment

by:joed
ID: 10698499
Check the printer. It also has a setting for duplex. Set it to off. In certain situations it will print duplex even if not selected in the print job if the printer is set to duplex=on.
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Author Comment

by:esc_toe_account
ID: 10724457
Nope. Neither of those settings.
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LVL 38

Expert Comment

by:hdhondt
ID: 10730934
What application is used to send these letters?
Which driver do you use (PCL or PostScript)?
Or is this a DOS application (where there is no choice of driver)?
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by:esc_toe_account
ID: 10733467
Turns out there was an artificial delay related to the Windows API, and our print job was beating it to the punch. We programmed in a short delay, and the problem is fixed.
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