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Recover saved e-mail, calender, current e-mail, etc.

Posted on 2004-03-23
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Last Modified: 2010-04-08
I'm operating Outlook 2000 with Windows ME.

I went to check e-mail and a window appeared saying that Outlook could not open or receive e-mail (that's close) and gave me two choices one of which asked if I wanted to open is a new personal folder.  When I selected yes - I lost all my saves e-mail, contacts, calender - everything.  Everything archived is real old.  I've checked *.pst and can't get anything from that either.  The file should have been large - I had photos and other large files saved.  How can I recover this lost info?

Thanks in advance for your help!
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Question by:John-Leonard
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Mob-bom earned 1000 total points
ID: 10662146
Hi John

Try unhiding files and searching for your pst again:

Tools > Folder Options > View >Show Hidden Files > OK (or something similar)
Start > Find > Files or Folders ... > search for  *.pst (or something similar)
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by:John-Leonard
ID: 10663644
Solution Title: Recover saved e-mail, calender, current e-mail, etc.
Author: John-Leonard
Points: 500   Grade: C
Date: 03/23/2004 12:31PM PST
 


I'm operating Outlook 2000 with Windows ME.

I went to check e-mail and a window appeared saying that Outlook could not open or receive e-mail (that's close) and gave me two choices one of which asked if I wanted to open is a new personal folder.  When I selected yes - I lost all my saves e-mail, contacts, calender - everything.  Everything archived is real old.  I've checked *.pst and can't get anything from that either.  The file should have been large - I had photos and other large files saved.  How can I recover this lost info?

Thanks in advance for your help!

Mob-bom's answer didn't work - already tried that!
 
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LVL 13

Expert Comment

by:Mob-bom
ID: 10670870
Ah, John you accepted my comment as an answer, so your question is technically closed.  You may want to post a question (0 points) here: http://www.experts-exchange.com/Community_Support/ with a link back to this question requesting that they reopen it and remove the points awarded.  Meantime, we can keep working on the problem :)

Try this:

To resolve this issue, rename the Mapi*.dll, Mapi*.exe, and Pstprx32.dll files, and then run Repair Office under Office 2000 Maintenance Mode:
Click Start on the taskbar, point to Search, and then click For Files and Folders.
In the Search for files or folders named box, type the following file names, and then click Search Now:

mapi*.dll
mapi*.exe
pstprx32.dll


For each file in the search results list, right-click the file, click Rename, type the new file name, and then press ENTER. You can rename each file by changing its file name extension to .old.
After you rename all the appropriate files, close the search results window.
Click Start on the taskbar, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs, click Microsoft Office 2000, and then click Add/Remove.
In the Office 2000 Maintenance Mode dialog box, click Repair Office, and then follow the on-screen instructions.
Restart the computer, and then start Outlook 2000 to recreate the .pst file.
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