I have limited time to learn a program for my office so I have installed the trial program on my home computer. However, every time I try to access the program i get the message : ICA file not found. This is Citrix and Terminal services (I hope I said that correctly). My firewall is Norton Personal Firewall and I was told to open ports UDP 1604 and TCP 1494 but when I tried, it seems I failed.
Also, even when Norton firewall is disabled I get the same message.
Can anyone walk me through the opening of these ports? Thank you for your time.