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Modell

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Norton Personal Firewall and the outbound ports for a Citrix connection

I have limited time to learn a program for my office so I have installed the trial program on my home computer.  However, every time I try to access the program i get the message : ICA file not found. This is Citrix and Terminal services (I hope I said that correctly). My firewall is Norton Personal Firewall and I was told to open ports UDP 1604 and TCP 1494 but when I tried, it seems I failed.

Also, even when Norton firewall is disabled I get the same message.

Can anyone walk me through the opening of these ports?  Thank you for your time.
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Tim Holman
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List of Ports Used by Terminal Server.  You're missing TCP:3389 ?

Clients                   Static ports
--------                    ------------

RDP Client (Microsoft)      TCP:3389 (Pre Beta2:1503)
ActiveX Client (TSAC)       TCP:80, 3389
ICA Client (Citrix)         TCP:1494
                        
NOTE: Terminal Server uses port 3389.
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Modell

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umm, Tim?  I don't have a clue what you are talking about.  I need someone to help walk me through opening ports in Norton Personal Firewall without expecting me to fully understand what I'm doing.  Thanks anyway.
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Tim Holman
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ummmmmm, Tim, I found that web page some time ago; its instrucitons assume you have the ports open. My request is for someone to help me, step by step, open the ports using Norton Personal Firewall.  According to the host, I only need the two ports listed, udp 1604 and tcp 1494 open. But they won't help me do it ... 'third party programs etc.'. Thanks again
Sorry for the delay in response, but do you still need help with this ?
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ASKER

The needed help has changed a little.  With dogged determination I have managed to open the two ports required by Citrix.  But I am very uneasy about it because I don't know how to tell Norton that there is only one company/person/computer permitted to use those ports.  Is this something you can help me with? Thanks.
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
Split - tim_holman and slowmoe

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

nodisco
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