When I open an e-mail (that is 24KB) and try to reply to all, reply, or forward Outlook freezes. When I check the processes that are running, winword.exe is running at 99%. I am using Word as the editor for my e-mails (I have the check box "Use Microsoft Word to edit my e-mail messages" checked). If I uncheck the option the I can reply, repy to all, or forward he e-mail with no problem. This is only happening with 1 e-mail. I am using Office 2K. I have run "Detect and Repair", re-created the profile, and deleted the add-ins one at a time. Is there a way to permenantly fix this issue?