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Licensing HELL... CAL's don't issue after installing!!!

Posted on 2004-03-24
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Last Modified: 2010-04-19
Hiya Folks,

I have a multi domain and multi OS (nt4 workstation, win2k, winXPpro, mac OS X...), and a couple of Server 2003 terminal servers. All workstations could connect to all TS's (with the 120 day grace period).

Today I activated one of the servers as a license server, and installed a 20 per-user open license.... BANG... Now some of the servers cannot connect to the licensing server, and some workstations cannot log on because "No Licensing Server was available to issue a license... Please contact your administrator... blah blah". The ones that do work get a temporary token issued, not a CAL

After fiddling with things for a while, I called Microsoft Clearinghouse, and they got me to deactivate and reactivate the licensing server, and reinstall the license pack. Still..... same problem. Also, the previous license pack still shows up as available. So now, I have two 20 per-user open license CAL packs, and none work....

Any ideas???? ..............

Thanks heaps!
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Question by:ZAQX
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5 Comments
 
LVL 7

Expert Comment

by:spareticus
ID: 10670680
http://support.microsoft.com/default.aspx?scid=kb;en-us;823313
this may be necessary in your environment
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Accepted Solution

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spareticus earned 375 total points
ID: 10670684
http://support.microsoft.com/default.aspx?scid=kb;EN-US;301932
sorry, this is the one you should look at
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Author Comment

by:ZAQX
ID: 10672067
Thanks Spareticus.

I will try a couple of things in the article (I missed it while searching earlier):

I'll try a mailslot broadcast first. If that doesn't work, then I'll try to force all TS's to use the correct License Server.

The other thing that I will probably double check is that all TS's are set to issue per-user licenses.

If all these do not work, I think I'll be stumped for a while!!!!

I'll let you know how I get on.
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LVL 7

Expert Comment

by:spareticus
ID: 10672094
Should be the path you need.  Keep us updated
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Author Comment

by:ZAQX
ID: 10674972
Hello Spareticus!

Brilliant!!.... all working now!

I first made sure that all terminal servers were issuing per user licenses.
Then I forced all TS's from all the domains to use the one license server (as per http://support.microsoft.com/default.aspx?scid=kb;EN-US;279561).

I was a little worried that I was getting a false positive, so I deleted the mslicensing reg key from a couple of workstations, and rebooted the terminal server as well. All worked fine.

Now, the funny thing is.... the license server does not seem to be issuing any more temporary licenses (atleast, the amount of issued licenses does not change under the license manager). But it's also not updating the amount of CAL's issued. It's wierd, but I've seen other threads on this, so I'll have a look at those in detail.

Thanks heaps!
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