Solved

Unable to attach .zip files in Outlook 2002

Posted on 2004-03-24
7
911 Views
Last Modified: 2008-02-01
Why, after a rebuild including Office 2002, is it no longer possible to attach .zip files to mail messages in Outlook 2002 SP-1?? .Zip is not a category one blocked attachment, same result occurs when sending as HTML or Rich Text Format. This is urgent as we have to transfer data to a customer immediately. Thanks!
0
Comment
Question by:turnstones
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 67

Expert Comment

by:sirbounty
ID: 10666564
>> is it no longer possible to attach .zip files<<
Please elaborate on the problem you're having.  Are you receiving an error, the attachment simply not appearing, or what?
0
 

Author Comment

by:turnstones
ID: 10666740
Thanks - just get an error message saying 'unable to attach file', and the attachment does not appear in the paperclip field of the new message
0
 
LVL 67

Accepted Solution

by:
sirbounty earned 500 total points
ID: 10666785
A couple of ways to try it...

Compose a new message and click Insert/File.  Locate your file and click OK.
Also - find the file in Explorer.  Click and drag it down to the taskbar, onto the composed Outlook message item in the taskbar (keep the mouse button depressed) - the message should be brought to the foreground - drop the file anywhere on the message and it should attach.

Which of these methods are you using?
Do you receive the same message when attaching other files?
If not, try renaming the ZIP file to something else (test.zip - rename to test.piz) - can you attach it this way?
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 21

Expert Comment

by:jvuz
ID: 10667103
How big is the zip file?
0
 

Author Comment

by:turnstones
ID: 10667129
Zip file size is 1.24 mb
0
 
LVL 11

Expert Comment

by:mdmackillop
ID: 10667134
I had the same problem in Outlook 2000, and used the renaming of the extension as described by SirBounty.
MD
0
 
LVL 2

Expert Comment

by:tomar31
ID: 10669688
check to make sure that you have enough disk space also
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question