Solved

How do I undo a windows driver update?

Posted on 2004-03-24
6
273 Views
Last Modified: 2010-04-13
While working on a friends laptop I noticed they hadn't done any windows updates for quite some time.

I started the critical updates, and left it with them to finish.
There were two driver updates which I told them NOT to do until I'd looked at them to see what they were.
Unfortunately, they did ALL the updates including all the non-critical windows updates and lastly the two drivers.
Now the machine won't boot windows, or if it is, there is no display.
It seems to boot so far, the screen goes blank, but there is hard disc activity.
Tried waiting 15-20 minutes still no screen.

I think one of the driver updates must have been bad. Can you advise how I can reverse the driver updates without being able to see the screen!

Cheers.
0
Comment
Question by:DaveEE
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 67

Accepted Solution

by:
sirbounty earned 300 total points
ID: 10666548
Greetings DaveEE,
Boot into safe mode (press F8 before Windows loads to get into the boot menu).
Once Windows loads, you can try uninstalling the update(s) from control panel - add/remove programs
or, if you know the particular driver(s) click Start->Run->Devmgmt.msc - find the driver there, double-click it and click rollback driver from the Driver tab...
~sirbounty
0
 
LVL 19

Expert Comment

by:Zaheer Iqbal
ID: 10666576
Is there Roll Back in windows 2000??
Also try by pressing f8 and enable boot logging mode when starting up..
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10666662
Correction (thanx 1stITMAN) - uninstall the driver - reboot and allow Windows to reinstall it...
The best way to make sure all instances of the driver are removed is to follow these steps:

Click Start
Click Run
In the 'Open' box, type:
CMD
and press <ENTER>

Now, at the command prompt that appears, type the following lines exactly as listed here (misspelling will not generate an error):

 SET DEVMGR_SHOW_NONPRESENT_DEVICES=1 <ENTER>
 START DEVMGMT.MSC <ENTER>

In the Device Manager window that opens, click View from the toolbar and then click "Show all hidden devices".

Find all instances of the driver and delete/uninstall it from this list.  Reboot and allow windows to reinstall the driver.
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 15

Expert Comment

by:Rob Stone
ID: 10666712
You could also edit the boot.ini file and put the /basevga switch in, or the /sos switch to help identify where the problem lies.
0
 

Author Comment

by:DaveEE
ID: 10667751
Thanks...
Was easier than I thought.
F8 on boot brought up option to ignore the update it was stuck on, and carry on to load windows...
I selected that option and away it went...

Cheers.

Dave.
0
 

Author Comment

by:DaveEE
ID: 10667753
Thanks...
Was easier than I thought.
F8 on boot brought up option to ignore the update it was stuck on, and carry on to load windows...
I selected that option and away it went...

Cheers.

Dave.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 2000 Kerberos problem 5 347
no desktop when login to windows server 2000 7 341
Windows 2000 Server to 2008 upgrade 8 527
Screen Mirroring 7 93
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The world seems to conceive of a curious bubble separating IT from “the business.”  More so than just about any other pursuit in the commercial world, people think of IT as some kind of an island.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question