troubleshooting Question

How do I undo a windows driver update?

Avatar of DaveEE
DaveEEFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 2000
6 Comments1 Solution324 ViewsLast Modified:
While working on a friends laptop I noticed they hadn't done any windows updates for quite some time.

I started the critical updates, and left it with them to finish.
There were two driver updates which I told them NOT to do until I'd looked at them to see what they were.
Unfortunately, they did ALL the updates including all the non-critical windows updates and lastly the two drivers.
Now the machine won't boot windows, or if it is, there is no display.
It seems to boot so far, the screen goes blank, but there is hard disc activity.
Tried waiting 15-20 minutes still no screen.

I think one of the driver updates must have been bad. Can you advise how I can reverse the driver updates without being able to see the screen!

Cheers.
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