wood917
asked on
"send to" name in Outlook 2003 in message center
When we start to type a name to "send to", usually a short list comes up with names of prior persons. ie: tracy gives us tracy smith and tracy deco. Tracy deco was deleted a long time ago, and is not in our address book or anywhere else (that we can tell). How do we get rid of the tracy dco coming up? We have this probelm with quite a few names, especially in our sales department where contact are always changing.
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To work around this behavior, begin by typing the name in the To box of a message and then, when the AutoComplete list appears, press the DOWN ARROW key to select the address of the deleted contact and press the DELETE key to remove the entry from cache.
How to Correct Single Auto-complete Entries
Single Auto-complete entries (Auto-complete entries that show only one item in the list) cannot be deleted. To correct the incorrect entry, add a second entry that uses the same first three letters as the original, and then delete the incorrect entry. Use the following steps to delete the bad entry:
(see full article at:)
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975&Product=out2003