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Veritas error: a0008488 HEX - Access is denied

meelee
meelee asked
on
Medium Priority
1,179 Views
Last Modified: 2013-12-01
All of a sudden (yesterday afternoon and last night) tne network back-up failed with the following error:

Backup - \\server\Microsoft Exchange Mailboxes
Access denied to file USERNAME [user]. FW: IMPORTANT

1.  This directory should not be there
2.  I am unable to locate this subdirectory with \MY COMPUTER
3.  How do I get rid of it?

Veritas 9.0 backup exec is running on Windows Server 2003 standard edition.

What other information may I supply to resolve this problem?
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bbaoIT Consultant
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Commented:
bbaoIT Consultant
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Commented:
btw, have you searched veritas' official KB for your case?
http://seer.support.veritas.com/

Author

Commented:
i read those documents prior to posing my question.  i was able to do the back last night by unchecking the file mentioned above.  but i would really like to get rid of it.  any clues on how to do that?  i am unable to see this file by searching the server's drives nor the user's workstation.

any suggestions?
Commented:
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