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Windows 2000 Pro Client will not see Windows 2000 Server, can access all other network resources

Posted on 2004-03-24
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Last Modified: 2010-03-18
I oversee a network consisting of 4 Windows 2000 servers, and 25 windows 2000 pro client machines.  We run static IP addresses.  Recently one of our laptops went on a business trip, and would not print when it got back to the office.  I determined that the problem is somewhere in the connection between the client and the print server.  Nothing has visibly changed in either computer's configuration (permissions, etc.), and the client machine can access any other system/resource on the network.  If I try to ping the server using it's host name (Redwood), the hostname is correctly resolved to the IP address (the DNS server shouldn't be an issue), but the ping returns timeouts.  If I ping the IP address of the server, I get timeouts.  If I ping from the server, same result.  Neither system has any other problems.  I cannot access via UNC, through Windows.  This issue is very odd, in that I can access everything (Internet included) but one machine.  I have not encountered any problems of this nature, and am not sure where to go from here.  

TIA
Chris
Horizon Research, Inc.
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Question by:hritech
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spareticus earned 500 total points
ID: 10670151
if you cannot ping the IP, then it is definitely not WINS or DNS.
There is something blocking basic network connection between these two.  
Does either have a firewall or port blocking enabled?  
Does either have IPSEC enabled?  likely not if the server can access everything else, and the laptop can access everything else
Is there any network hardware invovled (firewall)?  
Do you have a static route in either machine that could be breaking this?  run a tracert between the two to quickly tell
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by:hritech
ID: 10670482
I just typed a long reply to your comment, but then realized that I had changed switch ports for the client, but not the server.  I swapped the server into a port on a different switch, and had no problems.  The fact that both systems could see everything but one computer kept me from looking at the switch to begin with.  I can deal with computers that have no connection at all, but troubleshooting a selective connection like this is a bear.  Points for you, for good suggestions.  Thanks!
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