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Delay browsing network share 98se to XP

Posted on 2004-03-24
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Last Modified: 2010-03-18
I have a mixed Peer to peer network standard 10/100 ethernet, TCP/IP, no DHCP, with 1 Win2k,  3 98se, 3 XPpro and 4 win95 PCs. One of the XPpro PCs is set up as a "file and print server". The main application used is Excel. There are literally thousands of files within dozens of folders on this XP pc. One PC in particular accesses it all the time. The XP pc acting as a "server" is brand new. Previously all of these Excel files were on one of the other 98 se PCs. We copied the files over to the new XP pc.

Most everything works well, except the 98se PC has occasional problems browsing the folders with the excel files in them. It's generally first thing in the morning after the PCs been on all night and several times throughout the day. When the user opens Excel and the open file icon, the dialog box appears. He navigates through a couple of shortcuts to get where the files are and then it stops, like its trying to browse and gather info on the contents of a folder. Usually it stops responding, but the rest of the PC continues to function. I added NetBEUI back into this PC after removing it from everyones installed protocols. NetBIOS is enabled on all PCs. After adding NetBEUI user reports some improvement, but this may be a placebo effect on the user.

He usually waits for minutes before just rebooting the PC

Any ideas?
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Question by:DeptOneRick
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spareticus earned 1000 total points
ID: 10670769
This likely isn't your issue in this case, but you are getting scary close to the 10 active user limit of XP.  This is a hard limit and you will need a server product to go beyond this.

Netbui is likely as you said, a placebo, since i doubt you have it on your XP workstation.  I would remove everything but TCP/IP from all machines, since that will be your ideal single protocol

Do any of your machines have a WINS server setup in the IP config?  If so pull it out, because this could slow things down.  I would guess you are running on a pure broadcast resolution situation?
Check for bad lmhosts entries, too.
You might also periodically check the connections established to the XP box, and make sure the number is less than 10.  You may have experienced some duplication of connections, which will prevent additional users from connecting.(computer management\system tools\shared folders\sessions)
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Author Comment

by:DeptOneRick
ID: 10898955
spareticus:
You might also periodically check the connections established to the XP box, and make sure the number is less than 10.  You may have experienced some duplication of connections, which will prevent additional users from connecting.(computer management\system tools\shared folders\sessions)

I think this was the cause of the problems. I'm still getting reports from the user, but I believe this to be the root of the problem as of now. I gave user instructions on viewing the number of current connections and also manually disconnecting some connections. From MS KB article 328459:

Information About Active Sessions on the Computer That Is Running the Server Service
To receive information about active sessions on the computer that is running the server service, type the following command:
net session

Count the number of open sessions to see if the session limit of 10 (or 5 in the case of Windows XP Home Edition) is already reached. Typically there is only one session per remote client.

If there is more than one session from a remote client, view the User name context on the remote client that has set up more than one session:
View all the services that are running, and find out if one is running under the user context of the username shown in the session table.
Look for scheduled tasks that are running in a logon script and are using a different user account then the one logging in.
Look for rows where the User name column is empty and examine the idle time.
A session that has an empty user context is a null session.

Temporary null sessions are usually caused by IPC$ connections as the first step in establishing a connection. They stay active for 30 seconds to 90 seconds.

NOTE: To disconnect client computer sessions, use the following command:
net session /delete \\computername

This command disconnects all sessions from that computer and closes all open files. This command may cause data loss if open files that have not been saved are closed.
Information About Open Files
To receive information about open files, on the computer that is running the server service, type the following command:
net files

If you have seen permanent null user sessions in the session table, determine which file or pipe the null user is using.
Information About NetBIOS Connection Table
To see a listing of incoming and outgoing connections and the amount of traffic carried on these connections, type the command:
nbtstat -s

Information About Shared Resources
To see file shares, hidden administrative shares and shared printers, type the following command:
net share

You may have to perform further troubleshooting to determine the causes for multiple client sessions.
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LVL 7

Expert Comment

by:spareticus
ID: 10902276
glad you were able to resolve that
are you planning to move it to a server to allow for more connections?
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Author Comment

by:DeptOneRick
ID: 10903111
Well... that's the spot they're in right now (the client) I think if it's working for them now, even if they have to disconnect some connections manually, they'll do it to spare the expense of a server and administration of it.
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Author Comment

by:DeptOneRick
ID: 11260247
Update:

The user is still reporting problems, but admits they haven't been checking on the user situation on the XP box, either. But, thinking more about it, I don't see how that can be the problem because there are many other users in the office on other PCs that open the same folders and browse the same shares and no-one else is reporting problems. It has to be specific to the one PC that is having the problem, I would think.

What do you think?
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