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Jetdirect ports on windows 2003 domain

Posted on 2004-03-24
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I have a client-server network consisting of one W2000 domain controller, one W2003 domain controller and W2000 clients.

Several printers are installed on the 2000 server and connected via HP jetdirect 500 ports. These are set up on the server as HP standard tcp/ip ports.  The printers are shared and mapped in users' profiles.

Printing works fine as a domain administrator, but when standard users try to print, the document stays in the print queue and eventually fails to print.

Other printers which don't use jetdirect ports are fine.

Any suggestions would be greatly appreciated.

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Question by:jonw01
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by:Pete Long
ID: 10670085
What happens if you install the printers as LOCAL (they wont be detected obviously) then change the port to "standard TCP/IP" port and give the port the IP address (thats how I usually set them up - I dont like the jetdirect software) and remember if your printing through a firewall port 9100 (TCP) needs to be open

Pete
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Author Comment

by:jonw01
ID: 10670150
Pete
I will try installing them on standard tcp/ip ports.  Is that different from a HP tcp/ip port?  It seems strange that it works as a domain admin, which made me think about 2003 domain security policies, permissions etc.
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Pete Long earned 750 total points
ID: 10670160
you may find thats its set to jetdirect port or HP port, the TCP/IP port setting is a windows thing :)
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by:Pete Long
ID: 10679707
ThanQ
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