We help IT Professionals succeed at work.

Check out our new AWS podcast with Certified Expert, Phil Phillips! Listen to "How to Execute a Seamless AWS Migration" on EE or on your favorite podcast platform. Listen Now

x

Citrix PN agent exits out when the user is part of Domain admins

rustyrpage
rustyrpage asked
on
Medium Priority
622 Views
Last Modified: 2007-12-19
Okay, so this is a weird problem that I am having.  I finally got Citrix PN agent up & working for my office...however, the problem that I am having now is that whenever I log into a machine with PN agent on it as a Domain admin, PN agent gets a Windows error & shuts down.  Has anyone heard of this?  Any ideas for a fix?

Windows 2000 server
Citrix Metaframe XPe FR3
Windows 2000 client
Single-sign on enabled
Let me know what other info you may need.

This happens on every workstation (I've tried it on 10) for all Domain Admin users...but everyone else is fine.
Comment
Watch Question

Commented:
Three questions:

1.  What is the error?
2.  Is there any additional info in the Event Viewer?
3.  Do you have any "interesting" GPOs set up?

Author

Commented:
The error is the typical Windows program error "pnagent.exe has generated errors and will be closed by WIndows.  YOu will need to restart the program".  Also, there is nothing in the event viewer.

What would you classify as interesting GPOs?

Commented:
Take a look in the Event Log again.  See if there is a Dr. Watson entry for pnagent.exe.  If so, copy and paste it here please.

Interesting GPOs would be something that the admins have applied that general users do not.

Also, what PNAgent version are you using?

Author

Commented:
I am using PNAgent 7.100

Okay, there is a DR Watson one:

The application, pnagent.exe, generated an application error The error occurred on 03/26/2004 @ 09:31:08.665 The exception generated was c0000005 at address 00415519 (<nosymbols>)

Let me know if you need the byte information too.

No, there aren't any GPO's then that are unique to Domain admins.
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
Where do I add that?

Author

Commented:
As far as location in the Filecleanup section

Author

Commented:
Okay, I just added it to the top & it looks like it worked!!!!

Awesome!  Let me test it out a few a workstations, and then I will accept your answer
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.