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registry processing problem

Posted on 2004-03-24
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Last Modified: 2013-12-28
Hi,

Every time i try to boot my (compaq armada)lap top, it gets to an error msg  that says "windows was unable to process the registry.This may be fixed by rebooting to command prompt only and running scanreg/fix,otherwise there might not be enough memory to process the registry." I've tried running scanreg from the command prompt but it doesnt seem to work.
Could someone please help me out.

Thanks
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Question by:Techman79
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10 Comments
 
LVL 17

Expert Comment

by:rayt333
ID: 10673531
Did you try running scanreg from a Win98 bootdisk?
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Accepted Solution

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rayt333 earned 2000 total points
ID: 10673549
boot into a DOS screen or to a bootdisk
At the C:\WINDOWS command prompt type SCANREG /RESTORE (note there is a space between SCANREG and the forward slash(/).
Then press enter. You will get a blue screen with the dates listed.
Highlight an appropriate date (prior to your problem). The restore button will also be highlighted.
Just press enter. Give it few seconds. It will return with a message. YOU HAVE RESTORED A PREVIOUS VERSION OF YOUR REGISTRY WHICH CONTAINS NO ERRORS.
If you receive this message it worked and it will prompt you to RESTART.
If the operation failed it will tell you. Try another date. If they all fail to restore. Return to the DOS prompt and type SCANREG /FIX. If this fails to initialize,you have a much more serious problem.

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LVL 1

Author Comment

by:Techman79
ID: 10673552
Hey Ray,

i ran scranreg from the boot disk but the error came back right after reeboot.
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LVL 17

Expert Comment

by:rayt333
ID: 10673719
Did you change (add or remove) any hardware or software before this started?
Did you have a major crash or maybe a virus?
If the scanreg won't work or help then you have limited options left, namely first try to reinstall Win98 over top of itself and if that fails then format and a clean install.
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LVL 1

Author Comment

by:Techman79
ID: 10673815
Hey,

I think i just tried Scanreg at the time i tried to fix the problem.
Let me try your  scanreg  solutions again and get back to you. Unfortunately i dont have the laptop with me at the time of receiving your reply.Thanks and imma get back to you ASAP.
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LVL 1

Author Comment

by:Techman79
ID: 10680733
Hey Guys,

me again.For some reason SCANREG  /RESTORE is giving me a "bad command  or file name " error message.It doesnt seem to accept the SCANREG command.Any clues?i'm not very good with DOS commands.

Thanks
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LVL 17

Expert Comment

by:rayt333
ID: 10683617
Are you at the A: prompt or the C: prompt when you type the command? You need to be at the C: prompt.
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LVL 1

Author Comment

by:Techman79
ID: 10688138
Hey,

i managed to fix the problem

From the A:\ prompt typed "cd windows\command" (without quotes), pressed enter.

Then typed scanreg /fix /opt and pressed enter again and the registry got fixed.Thanks so much for your help.I'd like to close this question now but dont know how.I'll check around and find out how to dellete or just close the question.

Thanks.

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