troubleshooting Question

1000 points - I/O Failure on \Device\Harddrive\DR0

Avatar of sr75
sr75Flag for United States of America asked on
Windows 2000
14 Comments1 Solution2232 ViewsLast Modified:
Okay I am normally on the other side of these questions, however I need the help of the rest of you great minds.

I have a client who exchanged their printer (brother to an HP 4200 PCL6) and now is getting this error:

"The specified I/O operation on \Device\Harddisk\DR0 was not completed before the time-out period expired"

This error only occurs when the new HP Laserjet 4200 PCL6 is attached (via parallel) and not when the Brother is connected.

The event IDs are 9 and 51

I think it is an I/O number issue.  The MS KB for these event IDs were not helpful as 51 says to refer to 9 and nine says to refer to the Manufacturer of the Hard Drive for any known issues.  But as this is not happening ALL the time, so I do not beleive it is an issue with the Harddrive.

Its a Windows 2000 Pro SP2 on a newer Dell PC.  

Will upgrading to SP3 or 4 fix this issue?
Will going into the BIOS and changing the I/O for the Printer port fix this?
Has anyone else experienced anything similar to this?

Thanks in advance
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