Trying to use the label feature in MS Word 2002 but as soon as I select New Document word crashes. Currently following the steps... tools - letters and mailings - envelopes and labels - options - avery a4 and a5 - L7163 - OK - new document... to create a blank document with the label template. Have tried installing the avery wizard but just encounter even more problems. I have OfficeXP SP2 on WinXP. The same problem occurs on a number of different pc's ie. not limited to a particular pc or a particular user. Anybody know how to fix this?