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Cannot install msxml4  due to installer inability to open key

Posted on 2004-03-24
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449 Views
Last Modified: 2012-05-04
I tried to install msxml4 after trying to register it.
The installer came back with the message "cannot open HKEY_LocalMachine\Software\Class\Tpyelib\..........\4.0  ".
I used Regedit to try to change the permission but the change was not allow even though I am the owner of the machine and have adminstrator status. I also try to delete it but it came back with the message that it can't be opened.
I have tried out a few Registry fix program to no avail.
Could you please suggest any solutions? Thanks.
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Question by:Phil_Newman
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8 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 10673887
Hi Phil_Newman,

Try Regedt32 and change the security on that key.

Advise.

Regards,

Netman66, MCSE, MCT
Microsoft MVP Team
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Author Comment

by:Phil_Newman
ID: 10673912
Thanks for the tip.
I have just tried that but got the message "unable to save permission. access denied"
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LVL 51

Accepted Solution

by:
Netman66 earned 500 total points
ID: 10673937
Hmm.

You're absolutely certain your account is in the local Admin group (sorry...have to ask)?

What permissions are on that Key?  Post them here.

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Author Comment

by:Phil_Newman
ID: 10674029
yes, my accounts in the local Admin group
I cannot open the key to view the permissions. By right clicking the key, I can open the change permission dialog but it has no permission written on it.
0
 
LVL 51

Expert Comment

by:Netman66
ID: 10674117
What is the GUID of that key?

ie.

{some long hex number}

You can change permissions - but I want to give you what should be there based on my registry.
0
 

Author Comment

by:Phil_Newman
ID: 10674197
The GUID is:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}
It has 2.6 and 3.0 under it which is fine as well the the 4.0 key
0
 
LVL 51

Expert Comment

by:Netman66
ID: 10674224
Phil_Newman,

So, you're saying 2.6 and 3.0 keys are intact?  If so, you need to change permissons on the 4.0 key.  In the Advanced section of the Permissions simply check the Inherit box.  The permissions are supposed to be inherited from HKEY_LOCAL MACHINE\Software\Classes.


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Author Comment

by:Phil_Newman
ID: 10674819
Thanks Netman66,
The problems has been solved!
Your comments earlier about being in right user group .... I had assumed that the other admin group had not installed msmxl4 when in fact they had done so!!!
Thanks again for your help and patience.
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