Solved

Cannot install msxml4  due to installer inability to open key

Posted on 2004-03-24
8
431 Views
Last Modified: 2012-05-04
I tried to install msxml4 after trying to register it.
The installer came back with the message "cannot open HKEY_LocalMachine\Software\Class\Tpyelib\..........\4.0  ".
I used Regedit to try to change the permission but the change was not allow even though I am the owner of the machine and have adminstrator status. I also try to delete it but it came back with the message that it can't be opened.
I have tried out a few Registry fix program to no avail.
Could you please suggest any solutions? Thanks.
0
Comment
Question by:Phil_Newman
  • 4
  • 4
8 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 10673887
Hi Phil_Newman,

Try Regedt32 and change the security on that key.

Advise.

Regards,

Netman66, MCSE, MCT
Microsoft MVP Team
0
 

Author Comment

by:Phil_Newman
ID: 10673912
Thanks for the tip.
I have just tried that but got the message "unable to save permission. access denied"
0
 
LVL 51

Accepted Solution

by:
Netman66 earned 500 total points
ID: 10673937
Hmm.

You're absolutely certain your account is in the local Admin group (sorry...have to ask)?

What permissions are on that Key?  Post them here.

0
 

Author Comment

by:Phil_Newman
ID: 10674029
yes, my accounts in the local Admin group
I cannot open the key to view the permissions. By right clicking the key, I can open the change permission dialog but it has no permission written on it.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 51

Expert Comment

by:Netman66
ID: 10674117
What is the GUID of that key?

ie.

{some long hex number}

You can change permissions - but I want to give you what should be there based on my registry.
0
 

Author Comment

by:Phil_Newman
ID: 10674197
The GUID is:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}
It has 2.6 and 3.0 under it which is fine as well the the 4.0 key
0
 
LVL 51

Expert Comment

by:Netman66
ID: 10674224
Phil_Newman,

So, you're saying 2.6 and 3.0 keys are intact?  If so, you need to change permissons on the 4.0 key.  In the Advanced section of the Permissions simply check the Inherit box.  The permissions are supposed to be inherited from HKEY_LOCAL MACHINE\Software\Classes.


0
 

Author Comment

by:Phil_Newman
ID: 10674819
Thanks Netman66,
The problems has been solved!
Your comments earlier about being in right user group .... I had assumed that the other admin group had not installed msmxl4 when in fact they had done so!!!
Thanks again for your help and patience.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Weird keyboard issue in Windows XP 8 87
how to Repair Windows XP 12 87
XP driver for Dell Color MFP H625cdw printer needed 7 149
Best practices power settings GPO Win 10 4 80
Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
I designed this idea while studying technology in the classroom.  This is a semester long project.  Students are asked to take photographs on a specific topic which they find meaningful, it can be a place or situation such as travel or homelessness.…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now