troubleshooting Question

Running offline defrag does not reduce database size.

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Jeff_Marshbanks asked on
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I have an Exchange 5.5 server w/ Back Office 4.5 Standard and the Exchange database has hit the 16GB limit. I have run an offline defrag after having users clean up there mailboxes and the Information store started up fine, but Exchange is still showing sizes on mailboxes that are not true. Now the server is down again because of the store limits. Why did the offline line defrag not reduce and reclaim the space to relieve the 16GB limitation.

Thanks in advance,
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