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Access is denied adding XP Pro workstation to Windoes Server 2003 network

Posted on 2004-03-25
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Last Modified: 2010-04-19
I have been setting up a new SBS 2003 network. I have had my Win 2000 Pro laptop connected as the only client for a week, then came the big moment to start moving the office machines (all XP Pro) onto the new network. But, when I try to join the domain it gives me "Access is denied". It gets as far as saying that it has found an account for the computer in the domain, and do I want to use it? Then gives me the error. IP all works fine. I have tried using all manner of user accounts in the domain, including the domain administrator, but with no luck. Any ideas please.
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Question by:dr_dudd
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10 Comments
 
LVL 51

Expert Comment

by:Netman66
ID: 10679842
Try deleting the account from AD and joining from the WS.

You can always move the account once it's joined.
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LVL 7

Expert Comment

by:spareticus
ID: 10679877
look for additional errors in the system log and security log of the SBS server
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LVL 2

Author Comment

by:dr_dudd
ID: 10680285
I tried adding the machine before I created the account on the server and it didn't work (same problem), so I tried creating the account on the server and that hasn't worked either.

I hadn't thought to look in the event logs - good suggestion.

I feel this must be a policy related issue (does anyone else loathe Microsoft policies?). I created the computer and user accounts using the SBS "Add User" wizard. I have also tried the "ConnectComputer" web wizard, but it comes back with "There was a network problem, contact your network administrator" - that's me!
I assume that the Wizard has encounted the same problem as doing it manually.

Also, I am logged on to the PC as local administrator - the PC is not currently in a domain (I had to take it out of the old domain because the new domain is in a different IP network).
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LVL 7

Expert Comment

by:spareticus
ID: 10680453
i would also check the event logs on the client
if you don't turn anything up with these options, then install the support tools on both machines (installation media\support\tools\<install file>)

run dcdiag and netdiag on the DC
dcdiag > c:\dcdiag.txt so you can see everything in notepad

and run netdiag on the client machine
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LVL 51

Expert Comment

by:Netman66
ID: 10680651
When you join the domain, are you prompted for domain credentials?

Most of the time you can use: adminname@domain  in the user field.  You must be using a Domain Admin account unless you have allowed non-admins the right to join workstations.  I am aware of the 10-pc limit for non-admins, but let's eliminate the obvious.

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LVL 2

Author Comment

by:dr_dudd
ID: 10703791
DCDIAG showed no problems with the Domain Controller. NETDIAG refused to run saying it was missing a .DLL - it seems there is no XP version of NETDIAG as the only one I could find is for W2K.

I have since joined a Win98 machine to the domain. It sort of works in that it logs in ok, and executes the login script, but it says "The network is not accessible" when you try to browse it.

Help!
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LVL 2

Author Comment

by:dr_dudd
ID: 10712123
Problem solved.

It was a corrupted security database on the local PC. I tried to re-build it but there was so many anomalies I ended up rebuilding the whole machine. It connected to the domain straight away then.
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Expert Comment

by:angela032197
ID: 11654565
how do access the security database
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