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Wireless Email

Posted on 2004-03-25
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Hi All,

I am constanly asked by my sales directors for a wireless email device that will work in conjunction with our internal mail servers. The servers are mainly Exchange 5.5, 2000 and 2003. So they are all smtp, I have seen the Blackberry's in action before but when I researched them I found the cost of ownership quite high on this solution. And the data was also held on the device not good if lost.

i suppose the in a perfect world I would like to provide my customers with a always on wireless device for there sales force that direlectly links with Exchange.

Has anyone got this working well and really secure.

Thanks In Advance.

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Question by:belronan
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by:dstoker509
ID: 10680516
I've used Blackberry and SprintPCS Business Connect.  I would suggest SprintPCS Business Connect.   For the Personal Edition (requires access to your desktop to sync) it costs $5 / month / device.  The Enterprise Edition is a bit more complex, but also works well depending upon your user-base size.  Then buy a SprintPCS phone and a plan that has unlimited PCSVision.  Treo PDA/Cell Phones work very good for this purpose.  For most sales deparments, a cell phone/PDA is part of the job, so mixing the cell phone with the Palm/Email device works well on the budget.  Plus it is one less device to carry around.  I have never really liked the Blackberry devices personally.  I have worked at 3 large companies that have migrated away from the Blackberry to SprintPCS Business Connect.

Another option is a cellular card in a PocketPC device setup to VPN into your network and ActiveSync (Serverside for Exchange 2000/2003 or Desktop for Exchange 5.5).
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by:OneHump
ID: 10681739
Blackberry is the current defacto standard and is reasonably secure.  The handheld device can be locked down to prevent access without a password.  It is expensive, but has the most features and best coverage.

Microsoft Mobile Information Server comes with E2K3 and OL2K3.  I havent used it, but it is definately barking at RIMM's (Blackberry) ankles.   It does, however, require a smart phone and is not a friendly as Blackberry.

I would suggest Blackberry.  The cost can be considered high, but it is the cost of a wireless remote email solution.  

OneHump
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Expert Comment

by:sbowlestx
ID: 10776641
I use Blackberry handhelds.  We have the wireless email as well as the wireless Calendar working.  The Calendar is nice for someone who has another person making entries into his or her Calendar.  The email is a real time link to either Exchange or Domino.  The latest supports attachments (.doc,.xls.ppt and PDF)  Contacts are the only reason you would require a wired sync.
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OneHump earned 500 total points
ID: 10815325
This case has been open for a long time.  Please close this case out.  If you don't feel you got a correct answer, please make a request to have it closed in the community help forum.

Thanks!  :)

OneHump
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