• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 251
  • Last Modified:

Windows 98 & Office

I have a computer with a clean install of Win 98 SE.  Installed Office 97, and install seemed OK, but once a re-boot happened, just after seeing desktop, I would get an error.  If I hit "Any Key" windows continued along it's merry little way.  After playing with it, I finally uninstalled it, and installed office 2000.  During the install I get this error...

MSIEXEC caused an invalid page fault in
module <unknown> at 0000:458bf88b.
EAX=3f017c3a CS=0167 EIP=458bf88b EFLGS=00010246
EBX=3f017c3a SS=016f ESP=005400ec EBP=0054010c
ECX=00540190 DS=016f ESI=815b1fc0 FS=2c3f
EDX=bff76855 ES=016f EDI=00540284 GS=0000
Bytes at CS:EIP:

Computer was working OK till the guy killed most of his windows files by mistake, so he wanted 98 installed. (Had 95 before)

I can't imagine it's a hardware issue, but not sure.  Any idea's with this error?

Best Regards
  • 3
  • 3
1 Solution
Download, install, and then run the Windows Installer CleanUp utility to remove the Windows Installer registry settings that are associated with your Office installation. The following file is available for download from the Microsoft Download Center:

Try to reinstall after cleaning.

eccs19Author Commented:
Didn't work.  Same error.  It doesn't happen at any point. Seems randum.
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

eccs19Author Commented:
Actually I think Office 2000 installed the update.  But I think I have it fixed.  I cracked open the cover, yanked the ram out, but some other ram in, and it wouldn't boot properly, but the ram I put in was probably to new for this machine, so I put the old ram back in, and it seems OK.

I guess perhaps the ram jarred loose during transport to my place.

I'm new to the Expert Exchange, how do I go about closing this item, as I fixed the problem myself?

Best Regard, and thanks for your help.
I answered my question myself. What do I do?

Post a question in the Community Support (http://www.experts-exchange.com/Community_Support/) topic area asking for a refund, and asking the Moderators to close the question. You'll be required to post your solution in your original question. A Moderator will post a notice of your request which will give the participants 96 hours to object to the refund. Note that if it resembles one of the suggested comments, the likelihood is that your request will not be granted, but rather, the points will be awarded to the Expert who makes the suggestion. In your Community Support request, remember to post a link to the original question.

No need to thank me...

<<  I answered my question myself. What do I do? >>

Personally since this only has 60 points posted for it I would accept an answer from the expert who was trying to help you.
eccs19Author Commented:
I guess that is probably a good point.  At least blue zee tried.  Good idea.  I will do that.

Thanks for the suggestion.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now